PE-Digital Content Services

Cognizant Malaysia

AI-generated summary

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This job is about managing online content and ensuring it meets guidelines. You might like this job because it lets you combine your analytical skills with problem-solving while supporting users in a digital environment!

Undisclosed

Kuala Lumpur, Selangor, Malaysia, Kuala Lumpur

Full-Time

Job Description

Fluency in English & Experience with confidential information collection and management

Experience within a business process outsourcing environment or comparable service environment

Understand and remain up-to-date with client policies and guidelines

Review user reports regarding website content

Analyze and identify content on creator channels that is not in compliance with requirements and flag for action in a timely manner

Make well-balanced decisions and help resolve inquiries according to defined policies and procedures

Serve as an advocate for the user community Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content

Job Requirements

Company Benefits

Supporting diverse talent

Explore programs and initiatives designed to foster an inclusive future for all.

Career development

We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

Cognizant Propel Program

This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Copywriting & Content Creation

Digital Marketing

IT Project Management

Company Profile

Cognizant Malaysia

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...