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PE-T&S-Brand Safety&Platform

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AI-generated summary

  • Review platform content vs brand safety rules; log decisions and validate in Excel.
  • Protect client reputation and build a trustworthy platform.
  • Influence playbooks and reports; sharpen judgment and Excel skills!

Undisclosed

Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

  • Review and analyze platform content against documented brand safety guidelines to help protect client reputation and ensure a trustworthy user environment on an ongoing basis.
  • Perform structured data checks in MS Excel to validate content review logs identify anomalies or gaps and support accurate performance reporting for stakeholders.
  • Maintain clearly organized tracking sheets in MS Excel to record content decisions highlight recurring issues and support continuous refinement of content strategy playbooks.
  • Evaluate user generated submissions to confirm alignment with content strategy principles while escalating edge cases based on defined rules and evidence captured in work trackers.
  • Collaborate with content strategy and operations teams to clarify review criteria share observed trends and support timely updates to review workflows or guidance documents.
  • Document detailed review outcomes and rationales in internal tools so that quality reviewers trainers and client contacts can understand context and decisions with transparency.
  • Assist in preparing recurring operational reports using MS Excel by consolidating review metrics creating basic charts and summarizing observations for process improvement.
  • Follow rotational shift schedules with a consistent focus on accuracy and responsiveness so that platform users experience safe and appropriate content at all times of the day.
  • Adhere to defined productivity and quality targets while seeking feedback from senior team members to steadily improve judgment and efficiency in content assessments.
  • Communicate clearly in written and spoken English with team members to resolve clarifications document complex scenarios and contribute to knowledge sharing sessions.
  • Support internal audits and quality checks by providing well structured Excel files sample cases and explanatory notes that help verify adherence to policy and process.
  • Identify early signals of emerging content risks through pattern recognition and promptly notify designated contacts so that mitigation actions can be taken quickly.
  • Contribute to a culture of responsible digital engagement by ensuring that content decisions prioritize user safety regulatory compliance and long term trust in the platform.

  • Job Requirements


    Company Benefits

    Supporting diverse talent

    Explore programs and initiatives designed to foster an inclusive future for all.

    Career development

    We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

    Cognizant Propel Program

    This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.


    Additional Info

    Company Activity

    Last active - few days ago

    Job Specialisation


    Company Profile

    Cognizant Malaysia-logo-image

    Cognizant Malaysia

    Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...