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This job is for a Process Executive in Customer Support, where you'll verify listings and resolve user inquiries in Arabic and English. You might like this job because it involves analyzing data and collaborating with a great team to improve quality!
Undisclosed
Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur
Job Description
Listing Review (Verify and review information as per policy and guidelines)
Analyze the data, reviews, moderates and fixes relevant data, Resolves user reports and queries
Basic Listing Review
Listing verification. Identify spam trends and escalate to relevant teams
Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
Gather information via outbound calls to businesses
Work collaboratively with the Team Leads
Job Requirements
Company Benefits
Supporting diverse talent
Explore programs and initiatives designed to foster an inclusive future for all.
Career development
We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.
Cognizant Propel Program
This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
