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Sr. Sales Operations Manager

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This job is for a Sr. Sales Operations Manager at Cognizant, overseeing global B2B sales operations and partner relationships. You might like this job because it involves leading a sales team and promoting innovative solutions while fostering strong partnerships.

Undisclosed

Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

Cognizant is looking for a Sr Channel Sales Manager in developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.

This role will be critical within the program, responsible for leading and managing the delivery of sales teams across multiple countries to our client partners. This role plays a pivotal part in ensuring that our partners receive exceptional, timely, and effective advice and support, ultimately contributing to their success and growth.

Responsibilities:

  • Lead and Manage cloud sales team and Targets, KPIs and regional expectations
  • Oversee and manage the entire sales operations delivery process, ensuring smooth execution and adherence to timelines and budgets.
  • Collaborate with cross-functional teams to coordinate resources and ensure seamless service delivery.

Build and Maintain Partner Relationships:

  • Establish and nurture strong, long-term relationships with our partners, fostering trust and open communication.
  • Understand our partners' unique business needs, challenges, and objectives to tailor sales services accordingly.

Identify and Recommend Solutions:

  • Conduct thorough analyses of our partners' business operations, identifying areas for improvement and potential risks.
  • Develop and present customized solutions aligned with our partners' strategic goals, leveraging industry best practices and innovative approaches.

Develop and Deliver business reviews:

  • Prepare comprehensive sales reports that provide actionable insights and recommendations.
  • Drive & lead business reviews presentations and meetings with business and client stakeholders
  • Deliver engaging presentations to communicate complex concepts effectively to our partners.

Manage Sales Projects:

  • Develop and manage project plans, ensuring efficient resource allocation, timely execution, and successful project outcomes.
  • Monitor project progress, identify and mitigate risks, and keep stakeholders informed of project status.

Lead and Manage Sales Professionals:

  • Lead, mentor, and develop a team of sales professionals, fostering a culture of collaboration, innovation, and continuous learning.
  • Provide guidance, training, and performance feedback to team members to enhance their skills and capabilities.

Qualifications and experience

  • Minimum bachelor’s degree in business management, Sales & Marketing or related field
  • Min 1+ years of relevant experience working with & managing Global B2B Sales Operations or Partner sales Management / SaaS Technical sales
  • Advance English language proficiency - C1 or above certified
  • Solid understanding of cloud technologies and digital transformation concept
  • Cloud Digital Leader or any other cloud certification is a big advantage
  • Excellent Sales Pipeline management and negotiation skills
  • Account management and profiling experience is a must
  • Ability to work against revenue and pipeline related targets as well as work under pressure and tight deadlines
  • Customer/partner first approach
  • Being a true team player - ability to work efficiently with multiple stakeholders across different teams
  • Excellent soft and representational skills
  • Excellent time management skills
  • Strategic mindset - ability to think a few steps ahead
  • Ability and desire to work in a fast-paced and ever-changing environment
  • Work timing aligned with respective Partner regions

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers’ modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.


Job Requirements


Company Benefits

Supporting diverse talent

Explore programs and initiatives designed to foster an inclusive future for all.

Career development

We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

Cognizant Propel Program

This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.


Additional Info

Company Activity

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Company Profile

Cognizant Malaysia-logo-image

Cognizant Malaysia

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they turn to execute on their digital priorities, we focus on IoT, AI, Software Engineering and Cloud—the technologies that are changing the nature of business.

Source: cognizant.com