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Team Manager – Operations

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AI-generated summary

  • Lead & coach team leaders: assign tasks, enforce SOPs/safety, hit KPIs, resolve conflicts, hire/train
  • Process-driven ops culture centered on efficiency & stakeholder value
  • Own process improvements, grow leaders and deliver measurable impact!

Undisclosed

Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

  • Manages and leads a group of team leaders.

  • Communicates company goals, safety practices, SOPs, and task deadlines to team leaders.

  • Ensure performance metrics are met on a weekly/monthly basis.

  • Motivates team leaders and assesses performance.

  • Provides help to management, including hiring and training, and keeps management updated on team leader’s performance.

  • Leads initiatives for making processes more efficient & streamlined to deliver value to stakeholders.

  • Coach team leaders & members. An effective team manager coaches the team on achieving goals and developing necessary skills that get results.

  • Develop team leader’s strengths and improve weaknesses.

  • Identify goals and evaluate team progress. Resolve conflict and organize team initiatives.


  • Job Requirements


    Company Benefits

    Supporting diverse talent

    Explore programs and initiatives designed to foster an inclusive future for all.

    Career development

    We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

    Cognizant Propel Program

    This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.


    Additional Info

    Company Activity

    Last active - few days ago

    Job Specialisation


    Company Profile

    Cognizant Malaysia-logo-image

    Cognizant Malaysia

    Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...