Job Description
Are you detail-oriented, organized, and tech-savvy? We’re looking for a Full-Time Admin + Customer Service Assistant to support daily operations at our experience centre.
Location
Amcorp Mall — on-site at our experience centre
Working Hours
Wed–Thu: 11am–7pm
Fri–Sun: 9am–7pm
Responsibilities
- Customer service at the counter & via chat — greet customers, answer inquiries, and handle concerns professionally (escalate when needed)
- Careful packing of high-value products — follow SOPs (QC photos, protection, sealing, labeling, handover/tracking)
- Attention to detail in paperwork, listings, and order accuracy
- General admin support, data entry & record-keeping
- Inventory updates, sorting, and organizing physical stock
- Assist with order processing, packaging prep, and pickup coordination
- Support the team during events/livestreams and peak periods
- Uphold privacy & P&C guidelines when handling customer data and payments
Job Requirements
Requirements
- Comfortable using mobile devices & PC
- Strong communication; Bahasa Malaysia & English
- Meticulous and reliable; able to follow checklists/SOPs
- Able to work weekends and stand for extended periods
- Experience with e-commerce (Shopee/Lazada/Shopify, etc.) is a plus
- Prior customer service or packing/fulfilment experience is a plus
Skills
Customer Service
Retail Sales
Administrative Support
Communication
Product Knowledge
Company Benefits
Medical
Outpatient GP medical claims
Network & Community
Connect with livestreamers, sellers, and creators across Southeast Asia
Growth
Hands-on exposure, real responsibilities, and leadership pathways in a fast-growing startup
Additional Info
Company Activity
Last active - 1 hour ago
Experience Level
1 - 3 Years of Experience
Career Level
Non-Executive
Job Specialisation
Clerical, Administrative & Secretarial, Customer Service, Retail
Company Profile
Collektr Sdn Bhd
Collektr is Asia’s premier livestream bidding platform for collectibles.
The founders of Collektr have always been passionate about collectibles, with a love for the space that spans over 30 years.
From Trading Card Games, Comic Books, Toys, Video Games, Sneakers, Fashion, Art and more, our enthusiasm for collectibles knows no bounds.
Launch over 2 years ago, we have already generated:
Over 60,000 active...