Job Description

CONTRACT AGENT/ASSIGNMENT

We’re on the lookout for an Inside Sales Coordinator. Are you a proactive individual that excels in managing sales leads and providing excellent customer service? If you’re organized and detail-oriented, we want to meet you! This is a part-time (remote) position based in Kuala Lumpur, with direct reporting to the Senior Inside Sales Coordinator.

Your responsibilities will include:

• Manage all incoming leads across various channels, ensuring timely and personal follow-ups.
• Work closely with our sales team to qualify leads and assign them to Account Manager(s), supporting
• with scheduling tours and coordination.
• Proactively convert and recommend non-residential sales, including prepaid pass and meeting rooms while identifying opportunities to cross-sell Jerry & Colony packages that match client needs.
• Keep our database and sales reports up to date and accurate to provide valuable insights for Jerry.
• Practice excellent customer service in all client interactions, ensuring they feel supported and confident throughout their journey with us.
• Communicate with internal teams and vendors to resolve issues promptly.
• Take ownership, stay organized, and contribute to a positive remote team environment.

Job Requirements

Requirements

• Equipped with own computer and have a strong/stable internet connection.
• Good attention to detail, with the ability to find inconsistencies and errors.
• Teamwork and the ability to work with a variety of people at all levels.
• Previous experience in providing customer service or inside sales is a plus.
• Hands on experience with Google Sheets.
• Cooperative team player, easily gains trust and support of peers; encourages collaboration.
• Diploma/Secondary School Diploma.

Contract & Scheduling

•  Able to accommodate working schedule from Monday to Friday ; 8am to 1pm
•  RM16/hour + commissions (paid monthly based on total hours worked)
•  Available contract period
•  3 months + 3 months (optional renewal)

Skills