Job Description

We are looking for a reliable and detail-oriented Part-Time Sales Admin Support Officer to support our Sales team with day-to-day sales administration, client coordination, documentation, and booking follow-through.

This role suits someone who is organised, responsive, comfortable communicating with clients, and able to keep multiple administrative tasks moving accurately and on time.

This role is a remote one. No office attendance is necessary - you are only required to work at a place of your convenience. 

What You’ll Do:

• Prepare Event Orders, Private Office Service Agreements, and sales proposals based on terms provided by our Sales Consultants.
• Support the sales handover process, including updating payments and receipts, sending payment schedule reminders, and issuing client confirmation emails.
• Send booking confirmations and other administrative correspondence to clients.
• Maintain accurate customer and deal records on Respond.io, including new contacts and deals won or lost.
• Liaise with clients via email and WhatsApp on administrative matters on behalf of the Sales Consultants, including sending agreements and related documents.
• Support periodic Sales assignments such as the agent newsletter and festive gifting programme.

Job Requirements

 Professional Skills

• Administrative accuracy and record keeping
• Written and verbal communication (English and Bahasa Malaysia) 
• Internal and external stakeholder coordination
• Task prioritisation and follow-through
• Basic office and spreadsheet skills

Personal Abilities

The five most important requirements for success in this role are:

1. Strong attention to detail — able to prepare agreements, proposals, payment information, and booking records accurately.
2. Excellent organisation and follow-through — able to manage multiple client requests, deadlines, reminders, and administrative tasks without losing track of details.
3. Clear written communication — professional and confident communicating with clients through email and WhatsApp.
4. Comfort with digital tools and systems — able to learn and maintain customer/contact information accurately on platforms such as Respond.io.
5. Reliability and ownership — dependable in completing recurring daily tasks promptly and escalating missing information when required.

Skills