Job Description

1. Product & Listing Management

● Create, update, and maintain accurate product listings (titles, descriptions, pricing, images, attributes) across all platforms.

● Ensure stock levels, product status, and pricing are aligned across channels.

● Monitor listing errors, flagged items, and platform compliance issues.

2. Campaign & Promotion Execution

● Assist in setting up monthly campaigns, vouchers, bundle deals, and flash sales.

● Coordinate with platform managers to submit campaign nominations and secure exposures.

● Ensure all promotional mechanics are set up correctly and activated on time.

3. Livestream & Content Coordination

● Work with the Live Host Team to prepare product list, pricing, talking points, and selling scripts.

● Ensure all livestream SKUs, vouchers, and bundles are set up correctly before each session.

● Coordinate product samples for hosting sessions and ensure they are complete and updated.

● Collaborate with the Content Team to prepare product visuals, social content, and short videos.

● Upload and manage livestream assets, review live replay performance, and provide insights for improvement.

4. Visual, Copywriting & Store Maintenance

● Review storefront layout, hero banners, product images, and category organization.

● Ensure branding consistency across e-platform.

● Coordinate with designers on campaign graphics and platform visual requirements.

5. Reporting & Analysis

● Prepare daily/weekly/monthly sales performance reports across all ecommerce platforms.

● Analyse traffic, conversion rate, best-selling items, and slow-moving inventory.

● Track campaign results, livestream performance, advertising impact, and platform KPIs.

● Provide performance insights to support merchandising and marketing decisions.

6. Cross-Functional Collaboration

● Work closely with Customer Service, Warehouse/Fulfillment, Marketing to ensure smooth operations.

● Coordinate order issues, stock availability, return cases, and shipping delays.

● Support marketing initiatives such as KOL partnerships, affiliate programs, and cross-platform campaigns.

Job Requirements

1. Diploma or Degree in Business, Marketing, Ecommerce, or related field.
2. 1–3 years of experience in ecommerce or online retail is preferred.
3. Basic understanding with Shopee, TikTok Shop, Lazada, Shopify, or SiteGiant backend.
4. Basic skills in Excel/Google Sheets for data tracking.
5. Good communication, detail-oriented, organised, and able to multitask.
6. Positive attitude and ability to work in a fast-paced environment.
7. To support campaign period when necessary 
8. Fresh graduates are encourage to apply 

Skills