Job Description

As an Senior Ecommerce specialist, you will be managing a set of key accounts and leading a team to achieve revenue growth and operational excellence. You will be trained and integrated into the Commerceplus Ecommerce growth planning and execution methods. 

Your work revolves around

PLAN | You constantly seek sales growth for the brands and love being in the thick of all the action from acquisition to retention. Being a senior Ecommerce Exec, your main task is to plan, manage and execute promotion plans across all Ecommerce platforms that your brand is in. You will be developing quarterly sales forecasts and actionable promotion plans and budgets to deliver the targets.

OPERATE | Organized, prompt and an eye for details, that’s what peers know you for. You take ownership on the operational tasks across marketplace platforms and Commerceplus tools for product management, order processing and assortment optimization within defined Standard Operating Procedures. You will lead a team to deliver operational excellence and customer support while working closely with the specialist teams of content, creative and digital media buyers. 

MARKET | At Commerceplus, Ecommerce is a blend of marketing and operational excellence. Utilize the seller tools available to plan promotions and reach out to customers. You will be leading the planning for marketplace campaigns, budgeting and work with the specialist teams such as digital media specialists, content creators and creative designers to generate exciting campaigns and content for the brands you manage. 

What success looks like

For brands and yourself

- Growth across key metrics like Revenue, Store Visitors, New Buyers, CR%, Average Basket Size, Marketing ROI

- Maintain a consistent Store Performance and sales growth according to planned activities and campaigns

- Having a deep working relationship with the team, marketplace account managers and brands you work on

- Brainstorming ideas, angles, fun content to communicate to audiences and bringing them into the brand’s universe. 

- Showing up every day with the mission in mind of growing and serving your clients and teammates in everything you do..

Job Requirements

• Candidate must possess at least Diploma in any field
• Able to work 5.5 days (5 days on site)
• At least 2 years of working experience in the related field is required for this position
• Results & details oriented, hands on attitude and passion are compulsory supported by excellent interpersonal and communication skills
• Strong written communication skills, good presentation skills and Excel skills are an advantage
• Strong desire to learn new skills as on the job coaching and training will be provided
• Must love to work in a fast paced, results oriented environment.

What to expect

• Competitive Base Salary with Quarterly Performance Incentive
• Tap into Commerceplus resources and cross functional teams built on a flat organisational structure and start-up environment
• Learn and develop operational excellence of an Ecommerce business using specialized tools for competitor analysis, inventory management, operation, and customer support

Skills