Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.

Financial wellness

Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training

Flexibility and work-life balance

Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.

Health and personal development

Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.

Extra perks

Concentrix Cvg Malaysia 

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.
&nbsp;
Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world. Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands where we seamlessly design, build and run integrated solutions, at scale, across the entire enterprise.&nbsp;


Our success comes from building a business based on a strong foundation of culture and values. Our unwavering passion for people, integrity, and a deep commitment to creating connections between businesses and their customers are the primary reasons for our success. These commitments translated to significant organic and largescale M&amp;A activity in our early days including the IBM customer care business and Convergys which were both two of the largest acquisitions in the industry at their respective times. &nbsp;

Source: <a href="https://www.concentrix.com/about/" target="_self">Concentrix Website</a>

Who We Are

Doing right DNA
In everything we do, we believe in doing right by and for people – our game-changers, our clients, their customers, our communities, our planet. It’s not a policy or program, it’s just who we are. Built on a culture that transcends borders and hierarchies, our commitment to fostering diverse perspectives, being a sustainable business, and uplifting our communities makes us more than just a place to work, or a provider to contract with. We’re a place to belong and a partner for the journey.&nbsp;

Game-changing mindset
We’re game-changers. Contrarians who challenge the status quo, who dare to dream what could be, and are bold and brave enough to make it happen. We believe that good enough is never good enough. We’re on a mission to power the world’s best brands today and into the future. In this rapidly changing environment, where customer expectations are evolving faster than light, we invest in and illuminate what’s coming around the bend before most people see the need. We’re driven by an insatiable need to push the limits of what it means to provide end-to-end solutions, innovation, and change the game like no one else can. It’s not just what we know, it’s who we are.&nbsp;

Technology for good
We believe in technology with a purpose: to create richer, more repeatable, end-to-end experiences. Technology is not a substitute for human connection. Combined with human ingenuity they become a force for good and have incredible power to enhance enterprise transformation. Solutions that are smart and intuitive, that anticipate and drive business outcomes.&nbsp;

The power of one
Easy. Personal. Seamless. That’s how every brand interaction should feel. With the most robust and comprehensive toolkit in the industry, we design, build, and run end-to-end, fully integrated solutions, at scale, across the entire enterprise. Whether your experience spans channels, technology, or even oceans —we’ve got you covered. That’s the power of one partner.&nbsp;
&nbsp;
Global presence, local relevance
Whether you’re a small company with big ambition or a leading multinational brand, we make it our business to know the culture, regulation, and language of your local markets. That means your global experience is relevant, no matter where it happens. And our locations: virtually everywhere.&nbsp;

Source: <a href="https://www.concentrix.com/about/" target="_self">Concentrix Website</a>

Our Values

<div data-rocket-location-hash="01625f60094c6195991ab2ef529e0c5c" class="more-link top"> <a href="https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1576079EXTERNALENGLOBAL&amp;step=1&amp;utm_source=jobs.concentrix.com" target="_blank" data-originalid="15760792" class="apply_now_link btn btn_primary"> Apply Now </a> </div> Job Title:Advisor I, Local Temp Hiring – MalaysianJob DescriptionThe Technical Support Advisor role is to handle incoming general inquiries and technical issues via emails / chat / phone related to Oculus Reality Labs products. Language of support is Global English.<h2>Essential Functions/Core Responsibilities&nbsp;</h2>● Addressing and resolving inbound customer support inquiries● Working with internal cross-functional partners to resolve customer inquiries● Achieve &amp; maintain target performance and on-time metrics● Ensure each inquiry is “resolved” form the customer’s perspective● Understand common customer pain-points and actively contribute to a knowledge base of resolution● Identify opportunities to elevate best practice positioning and help center content creation● Possess a service-oriented mind set and approach to work, delivers value through service● The ability to thrive in a dynamic, team-focused environment● The ability to comprehensively research and review complex problems to determine the best solution● Able to demonstrate experience developing and exercising strong judgement skills● Stays cool under pressure● The ability to demonstrate empathy and emotional intelligence with customers while determining a solution to their needs● Eagerness and ability to work in fast-paced, startup-like environment● Self-starter/self-motivated to achieve top performance standards● Teachable attitude and commitment to a growth mindset in the workplace● Demonstrated commitment to upholding a culture centered around core values● Identify opportunities to improve ad products and the customer experience, serve as the VOC● Demonstrated ability to work and collaborate within a team● Ability to prioritize and manage tasks within a sometimes chaotic environment● Exceptional written and verbal communication skills, exceptional phone etiquette (B2 CEFR Standard at minimum<h2>Supplemental Geographical Information </h2>RECRUITER ENTER THE APPLICABLE LANGUAGE:ENGLISH - Can speak both oral and written English. Diploma and above&nbsp;&nbsp;&nbsp;<h2>Disclaimer&nbsp;&nbsp; </h2>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.Location:MYS Kuala Lumpur Nu Tower 2Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" target="_blank">Job Applicant Privacy Notice for California Residents</a> <div data-rocket-location-hash="e68d227498a1b0db050740fa69b0149f" id="gd-apply-action-wrapper" class="action more-link bottom"> <a href="https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1576079EXTERNALENGLOBAL&amp;step=1&amp;utm_source=jobs.concentrix.com" target="_blank" data-originalid="15760792" class="apply_now_link btn btn_primary"> Apply Now </a> </div>

This job is for a Technical Support Advisor handling inquiries related to Oculus Reality Labs products. You might like this job because it offers a dynamic work environment and opportunities to contribute to customer solutions and product improvement. Apply here: [link]

  Apply Now   Job Title:Advisor I, Local Temp Hiring – MalaysianJob DescriptionThe Technical Support Advisor role is to handle incoming general inquiries and technical issues via
emails / chat / phone related to Oculus Reality Labs products. Language of support is Global English.Essential Functions/Core Responsibilities ● Addressing and resolving inbound customer support inquiries● Working with internal cross-functional partners to resolve customer inquiries● Achieve and maintain target perf...

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