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Advisor II, Sales (Mandarin/ Cantonese Speaker)

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This job is about helping customers find and buy products over the phone or online. You might like this job because it encourages building strong relationships with clients and offers opportunities for growth and teamwork in sales!

Undisclosed

Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

Summary

The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.

Description

Inside Sales

  • Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails

  • Drive partner recruitment & growth promote sales programs developed for partners

  • Partner engagement to drive business in the region (end-to-end sales)

  • Drive registration to marketing campaign/webinars for cloud solutions products

  • Channel sales, channel recruitment & opportunity progression

  • Maximize sales opportunities from the existing partner ecosystem

  • Engage with existing partners and  end customers where applicable

  • Add/maintain contact database for respective segments as per needs of the business

Customer Success

  • Target install base to prospecting, build pipeline via phone, email or other online channels

  • Support dormant reactivation campaign programs

  • Driving up consumption and yield

  • Customer issues and helping the sales team with upsells and renewals

  • Focused on building loyalty with existing partners

  • Long term retention and ensuring customer has great experience

  • Engage with existing partners and/or onboard net new

  • Focused on building loyalty, key focus on partner growth and dormant reactivation

  • Addressing customer issues and helping the sales team with upsells and renewals.


Job Requirements


Company Benefits

Financial wellness

Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.

Flexibility and work-life balance

Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training

Health and personal development

Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.

Extra perks

Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Concentrix Cvg Malaysia -logo-image

Concentrix Cvg Malaysia

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.   Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully...