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This job is for a BI Associate in Kuala Lumpur, where you'll create reports and dashboards to help teams make data-driven decisions. You might like this job because you enjoy analyzing data and using tools like Excel and Power BI!
Undisclosed
Kuala Lumpur Sentral, Malaysia, Kuala Lumpur
Job Description
Summary
Key Responsibilities: • Responsible for preparing daily, weekly, and monthly client/internal reports & performance dashboards • Preparing ad-hoc reports & analyzing data for management that provide insight • Data extraction/upload from the client system to the CNX side • Partner with business & support strategic projects involving data mining & analytics • Optimize use of tools/technology to improve efficiency & effectiveness of the reporting group Required Skills: • 1-2 years of experience with detailed data • Strong verbal & written communication in English • Analytical skills that allow for the development of data-driven reports • Experience on Advance Excel + Business Intelligence tools (Power BI, Tableau, Google Studio & other BI tools) • Working Knowledge of SQL scripting, VBA Macros • Understanding of Call Center Operational Metrics • Experience on reporting through CRM switch and tools viz. CMS (Avaya), OB Dialer, Genesys, IEX etc. • Self-starter, ability to complete work with limited degree of supervision • Flexible with shifts and should be comfortable working from office.
Description
Key Responsibilities:
- Responsible for preparing daily, weekly, and monthly client/internal reports & performance dashboards
- Preparing ad-hoc reports & analyzing data for management that provide insight
- Data extraction/upload from the client system to the CNX side
- Partner with business & support strategic projects involving data mining & analytics
- Optimize use of tools/technology to improve efficiency & effectiveness of the reporting group
Required Skills:
- Flexible with shifts and should be comfortable working from office.
- 1-2 years of experience with detailed data
- Strong verbal & written communication in English
- Analytical skills that allow for the development of data-driven reports
- Experience on Advance Excel + Business Intelligence tools (Power BI, Tableau, Google Studio & other BI tools)
- Working Knowledge of SQL scripting, VBA Macros
- Understanding of Call Center Operational Metrics
- Experience on reporting through CRM switch and tools viz. CMS (Avaya), OB Dialer, Genesys, IEX etc.
- Self-starter, ability to complete work with limited degree of supervision
Job Requirements
Company Benefits
Financial wellness
Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.
Flexibility and work-life balance
Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training
Health and personal development
Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.
Extra perks
Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Company Profile
