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BI Specialist

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This job is a BI Specialist who uses data to help businesses make smart decisions. You might like this job because you love solving complex problems and enjoy working independently while collaborating with others.

Undisclosed

Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

Summary

The Professional, BI Analyst (TCF) role will lead strategic business decisions for customers and/or stakeholders by developing and providing data analysis and reporting of complex patterns, insights, and trends. This role will mine data from a variety of data sources to strategically support, design and predict outcomes with impactful recommendations to internal and/or external stakeholders. These insights will help solve highly complex business problems, implement best practices, and optimize business performance. The Professional, BI Analyst (TCF) will create highly complex specifications for reports and analysis based on an in-depth understanding of business needs and data available. The position will ensure processes are followed and any fall out are addressed properly using a high-level of independent judgement and analytical skill. Will receive mentorship on new business problems and highly complex projects. May help create standard processes for the role. Requires expert knowledge of analysis solutions/tools. The role is required to be proficient in Customer Relationship Management (CRM) databases and/or Business Intelligence (BI) Tools.

Description

  • Leverages independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analysing, reporting, and predicting on key metrics and conclusions

  • Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data

  • Works cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding

  • Develops and delivers highly complex data driven insights, recommendations, and predictions to internal and/or external stakeholders

  • Engages with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making

  • Work is highly independent and reliable


Job Requirements


Company Benefits

Financial wellness

Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.

Flexibility and work-life balance

Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training

Health and personal development

Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.

Extra perks

Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Concentrix Cvg Malaysia -logo-image

Concentrix Cvg Malaysia

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.   Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully...