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This job is a Lead Generation Representative for Thai speakers. You might like this job because it involves engaging with clients, generating leads, and helping to sell IT products. Plus, you’ll use your language skills and build professional relationships!
Undisclosed
Kuala Lumpur, Malaysia, Kuala Lumpur
Full-Time
1 week ago
Job Description
Summary
The Lead Generation Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.Description
What you will do:
- Be a specialist in SMB, Mid Market Account Profiling, lead generation and sales prospecting to generate sales qualified leads and opportunities from assigned list of accounts focused on customer segment and geographic territory through high volume cold calling and other viable channels
- Conduct lead conversion/ lead lost engagement to capture feedback on buy/ did not buy decisions
- Call, qualify, and convert sales qualified leads from market penetration campaigns/ lists within SLA.
- Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success.
- Build relationships and communicate with IT and or Management level within the accounts provided.
- Generate hot/warm/cold leads and hand over to sales team
- Own a leads call plan list of accounts in CRM/Excel to qualify. Aggressively review call plan and call/other activities in uncovering leads opportunity.
- Responsible for leads management in accordance with call centre business process excellence. Generate sufficient SQL to Opportunity for sales closure and profile account list.
- Maintain awareness of product conditions and current offering updates and promotions, and keep up-to-date on knowledge of the PC Print portfolio.
- Liase with sales & manage effective hand over, follow up to ensure timely closure of opportunities in the CRM
What you will need
- Excellent English and local language business communication/written skills. [depending on the market]
- Minimum academic qualification: Diploma/Degree or equivalent work experience.
- 0.5 to 2 years in telemarketing experience in technology sector, preferably in IT Lead Generation.
- Results-driven, strong willpower, passion to learn, intellectual horsepower, dealing with ambiguity, command skills, integrity, and trust.
- Good understanding of basic IT, Print, PC & related Services Portfolio; customer buying cycle, and BANT.
- Proven record of accomplishment within a telemarketing team in the assigned market.
- Must have previously used a CRM Sales module (e.g., SFDC).
Job Requirements
Company Benefits
Financial wellness
Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.
Flexibility and work-life balance
Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training
Health and personal development
Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.
Extra perks
Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.
Additional Info
Experience Level
0 - 10 Years of Experience
Job Specialisation
Company Profile
