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This job is for a Professional BI Analyst (TCF) in Kuala Lumpur. You might like this job because you'll analyze complex data to support business decisions, develop insights, and collaborate across teams. Full-time role requiring expertise in BI tools and CRM databases. Apply if you enjoy solving complex business problems with data-driven solutions. Apply Now!
Undisclosed
Kuala Lumpur, Malaysia, Kuala Lumpur
Job Description
Job Title:
Professional, BI Analyst (TCF)Job Description
The Professional, BI Analyst (TCF) role will lead strategic business decisions for customers and/or stakeholders by developing and providing data analysis and reporting of complex patterns, insights, and trends. This role will mine data from a variety of data sources to strategically support, design and predict outcomes with impactful recommendations to internal and/or external stakeholders. These insights will help solve highly complex business problems, implement best practices, and optimize business performance. The Professional, BI Analyst (TCF) will create highly complex specifications for reports and analysis based on an in-depth understanding of business needs and data available. The position will ensure processes are followed and any fall out are addressed properly using a high-level of independent judgement and analytical skill. Will receive mentorship on new business problems and highly complexprojects. May help create standard processes for the role. Requires expert knowledge of analysis solutions/tools. The role is required to be proficient in Customer Relationship Management (CRM) databases and/or Business Intelligence (BI) Tools.
- Leverages independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analysing, reporting, and predicting on key metrics and conclusions
- Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data
- Works cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding
- Develops and delivers highly complex data driven insights, recommendations, and predictions to internal and/or external stakeholders
- Engages with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making
- Work is highly independent and reliable
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan KiaraLanguage Requirements:
EnglishTime Type:
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Job Requirements
Company Benefits
Financial wellness
Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.
Flexibility and work-life balance
Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training
Health and personal development
Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.
Extra perks
Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Concentrix Cvg Malaysia
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.
Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world. Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands where we seamlessly design, build and run integrated solutions, at scale, across the entire enterprise.
Our success comes from building a business based on a strong foundation of culture and values. Our unwavering passion for people, integrity, and a deep commitment to creating connections between businesses and their customers are the primary reasons for our success. These commitments translated to significant organic and largescale M&A activity in our early days including the IBM customer care business and Convergys which were both two of the largest acquisitions in the industry at their respective times.
Source: Concentrix Website