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Specialist, Customer Acquisition ( Cantonese/Mandarin speaker)

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This job is for a Specialist in Customer Acquisition who must speak Cantonese or Mandarin. You might like this job because it involves generating sales, prospecting new clients, engaging in campaign awareness, and collaborating with various stakeholders. Apply Now!

Undisclosed

Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

Job Title:

Specialist, Customer Acquisition ( Cantonese/Mandarin speaker)

Job Description

This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.

Sales Generation

· Deal Closure and Quotation follow up where applicable

· Prospecting and hunting new prospects for the assigned SMB accounts

· Drive the reach, frequency, yield for SMB segment

· Build pipeline through a combination of cold calling, email campaigns and market research

· Primarily focus on Endpoint Solutions and Advanced solutions product mix

· Drive cross selling into Advanced solutions product mix

· Develop adequate pipeline to ensure coverage and drive conversions

· Customer issues and helping the sales team with upsells and renewals

· Focused on building loyalty with existing partners

· Support dormant reactivation campaign programs

· Meet daily productivity on daily calls and quotes

Administration / Campaign Awareness

· Call down to drive communication awareness of any product campaign and promotions

· Call down for RSVP registration for channel events

· Work on Quote requests from the partners and follow up until sales closure.

· Support the country SMB & GTM strategy to drive business outcomes

· Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.

· Addressing customer issues and helping the sales team with upsells and renewals

· Strong collaboration with existing internal and external stakeholders and partners

Knowledge, Skills and Experience:

· 3-4 years of sales and marketing experience preferred

· Diploma/Degree in Business/ Marketing/IT or an equivalent discipline

· Sound knowledge/passion in IT industry/products/solutions preferred

· Should have a strong command over English and Mandarin

· Strong communication skills and ability to work with multiple teams

· Experience using CRM/ERP platforms and opportunity/lead qualification process

· Collaborative work style, team player and customer oriented

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

Time Type:

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Job Requirements


Company Benefits

Financial wellness

Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.

Flexibility and work-life balance

Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training

Health and personal development

Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.

Extra perks

Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Concentrix Cvg Malaysia -logo-image

Concentrix Cvg Malaysia

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.

Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world. Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands where we seamlessly design, build and run integrated solutions, at scale, across the entire enterprise. 

Our success comes from building a business based on a strong foundation of culture and values. Our unwavering passion for people, integrity, and a deep commitment to creating connections between businesses and their customers are the primary reasons for our success. These commitments translated to significant organic and largescale M&A activity in our early days including the IBM customer care business and Convergys which were both two of the largest acquisitions in the industry at their respective times.  

Source: Concentrix Website