company-logo-image

Specialist, Sales Development (GrCN, Mandarin)

ashley-avatar-image

AI-generated summary

beta

This job is a Sales Development Specialist where you'll engage customers and explain the benefits of products. You might like this job because you enjoy solving problems and building relationships while hitting sales goals in a team setting!

Undisclosed

Kuala Lumpur, Malaysia, Kuala Lumpur

Job Description

Summary

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Description

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager


Job Requirements


Company Benefits

Financial wellness

Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.

Flexibility and work-life balance

Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training

Health and personal development

Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.

Extra perks

Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.


Additional Info

Experience Level

0 - 10 Years of Experience

Job Specialisation


Company Profile

Concentrix Cvg Malaysia -logo-image

Concentrix Cvg Malaysia

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.   Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully...