AI-generated summary
- Supervise operators, manage collections and customer accounts; run SMS campaigns and configure telephony.
- Join an expanding team focused on responsible repayment solutions.
- Lead growth, drive recovery impact; system guidance provided!
RM 4000 - RM 5500
Binjai 8, Wilayah Persekutuan Kuala Lumpur, Kuala Lumpur
Job Description
We are expanding! Join our Collection and Recovery team and play a key role in managing customer accounts while supporting responsible repayment solutions.
Job Description:
- Be able to supervise and monitor the operator's work.
- Have experience managing SMS campaigns & configuring a telephony system.
- Experience with another system is fine too - guidance will be provided.
- Have experience in collections.
Job Requirements
Requirements:
- Minimum 1 year of collection experience.
- Strong negotiation skills, especially when dealing with difficult customers.
- Ability to assess customers' financial situations effectively.
- Capability to distinguish between “can’t pay” and “won’t pay” cases.
- Experience in securing and monitoring realistic payment plans.
- Good communication and interpersonal skills.
- Self-motivated and able to work independently.
Interested candidates are invited to send their CV to:
📧 hariz.f@amanahkredit.my
Skills
Company Benefits
Convenient Transportation
Our office is strategically located at Binjai 8, just a short walk from Persiaran KLCC & Ampang Park MRT Station, making daily commuting convenient.
Monthly Incentives
We recognize and reward performance through monthly incentive schemes, awarded based on individual and team achievements against set targets.
International Exposure
Employees have opportunities to gain exposure to diverse working cultures and collaborate with colleagues across different countries.
Modern Work Environment
Our office at Binjai 8 is equipped with modern facilities designed to support productivity, comfort, and a professional working experience.
Flexible Work-From-Home Arrangement
We offer WFH flexibility on selected days, subject to management approval, allowing employees to maintain a balanced and productive work routine.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Entry Level
Job Specialisation
Company Profile
