Job Description

Job Overview

We are looking for a motivated and results-driven AI Solution Sales Executive to join our team. In this role, you will be responsible for handling inbound leads, understanding clients’ business needs, presenting suitable AI solutions, conducting product demonstrations, and closing sales.

This position is suitable for individuals who are confident in communication, comfortable making sales calls, and interested in building a career in AI, technology, and digital solutions. 

Key Responsibilities

1. Inbound Sales & Lead Management

• Handle inbound enquiries and warm leads generated by the company.
• Respond promptly to prospects through phone calls, WhatsApp, and online meetings.
• Understand and identify clients’ business needs, challenges, and pain points.
• Qualify leads and recommend suitable AI solutions based on client requirements.
• Follow up consistently with prospects throughout the sales process.
• Maintain good communication and build strong relationships with potential clients.

2. Client Consultation & Product Demonstration

• Conduct product demonstrations through Zoom or Google Meet.
• Present and explain AI Caller features, benefits, and solutions clearly to clients. 
• Tailor sales presentations according to the client’s industry, business size, and requirements.
• Answer client questions and handle objections professionally.
• Explain the value and potential benefits of adopting AI solutions.

3. Sales Closing & Account Management

• Prepare quotations, proposals, and agreements for clients.
• Negotiate pricing and close deals effectively.
• Coordinate the onboarding process for new clients and ensure a smooth handover to the operations team.
• Maintain positive after-sales relationships with clients.
• Identify opportunities for referrals, renewals, and additional sales.
• Work towards achieving and exceeding monthly sales targets and KPIs.

4. CRM & Sales Reporting

• Maintain accurate records of leads, follow-ups, customer information, and deal status in the CRM system.
• Keep the sales pipeline updated and monitor sales activities.
• Prepare and submit weekly sales reports and pipeline updates.
• Track individual sales performance and work towards achieving monthly revenue targets.

Job Requirements

• Minimum 1–2 years of sales experience in any industry.
• Experience in B2B sales, SaaS, technology, or digital solutions is a strong advantage.
• Fresh graduates with strong communication skills and a strong desire to build a sales career are welcome to apply.
• Experience handling inbound leads or working in a call centre is an added advantage.

Technical Skills

• Comfortable conducting sales calls and product demonstrations via Zoom or Google Meet.
• Proficient in using WhatsApp Business for client communication and follow-ups.
• Basic knowledge of CRM systems such as HubSpot, Zoho, or similar platforms.
• Able to quickly learn and confidently present AI and technology-based products.
• Familiarity with AI tools or technology products is an added advantage.

Soft Skills

• Excellent spoken and written communication skills in English and Bahasa Malaysia.
• Mandarin proficiency is a strong advantage for communicating with Chinese-speaking clients.
• Confident, persuasive, and comfortable making sales calls.
• Self-motivated with a strong drive to achieve and exceed sales targets.
• Highly organised with strong follow-up and time management skills.
• Resilient and able to handle rejection professionally.
• Positive attitude with a strong willingness to learn and grow.

Education

• Diploma or Bachelor’s Degree in Business, Marketing, Communications, or a related field.
• Relevant sales experience may be considered in lieu of formal qualifications.

What We Are Looking For

We are looking for someone who is confident, proactive, target-driven, and willing to learn. You do not need to be highly technical, but you should be comfortable learning about AI solutions and explaining their value to clients in a simple and convincing way.

Job Responsibilities  

• Inbound Sales & Lead Management
• Handle inbound enquiries from warm leads generated by the company.
• Respond promptly to prospects through phone calls, WhatsApp, and Zoom.
• Qualify leads by understanding their business needs, challenges, and pain points.
• Recommend suitable AI solutions based on clients’ requirements.
• Follow up consistently and effectively to move prospects through the sales pipeline.
• Client Consultation & Product Demonstration
• Conduct online product demonstrations via Zoom or Google Meet.
• Present and explain AI Caller features and benefits clearly to non-technical clients.
• Customise sales presentations according to the client’s industry, business size, and needs.
• Address client questions and objections professionally.
• Build client confidence and demonstrate the value of AI adoption.
• Closing & Account Management
• Negotiate pricing and close deals effectively.
• Prepare quotations, proposals, and agreements.
• Coordinate the onboarding of new clients and ensure smooth handover to the operations team.
• Maintain strong after-sales relationships.
• Identify opportunities for referrals, renewals, and additional sales.
• CRM & Sales Reporting
• Maintain accurate CRM records, including leads, follow-ups, and deal status.
• Track sales activities and maintain an updated sales pipeline.
• Submit weekly sales reports and pipeline updates.
• Consistently meet and exceed monthly sales KPIs and revenue targets.

Skills