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Sales Operations Executive

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AI-generated summary

  • Upload payment files day-before; chase rejects; update enrolments; verify letters; process terminations.
  • Liaise weekly with PTCI PIC; handle internal/external enquiries.
  • Own collections: chase rejected/outstanding charges via email/SMS, recover debts and make impact!

RM 2300 - RM 2500

CryoCord Sdn Bhd, Suite 1-1, 1st Floor, Bio–X Centre, Persiaran Cyberpoint Selatan, Cyber 8, Cyberjaya, Selangor

Job Description

 JOB DESCRIPTION

  • Prepare text file payment clients and upload for charges one day before the charge day/date.
  • Prepare text file for annual storage payment clients and upload for charges one day before the charge day/date.
  • Follow up for reject payments via email and SMS.
  • List out client payment details for new enrollment.
  • Verify both Reject and Reminder letters for unsuccessful transaction cases.
  • To ensure and assist to collect the debts collection for clients who have outstanding payments.
  • Prepare outstanding payment list and follow up.
  • Follow for payment details with Consultant & PTCI PIC on a weekly basis.
  • Respond to enquiries from internal or external customers.
  • Handling termination documentations.
  • Overtime (OT) (after 5.00 pm to 7.00 pm) on alternate Saturdays.
  • Any task or duties as per given by the company from time to time.


Job Requirements

DESIRED SKILLS & EXPERIENCE

  • Diploma/Degree in Business Administration or related field.
  • Fresh graduates are encouraged to apply.
  • Good communication skills and strong sense of urgency.
  • Proficient in MS Office, databases and basic business math.
  • Accurately document all information pertaining to accounts- payment receive (AR).
  • Able to work in a fast-paced, team-based environment.
  • Added advantage: Proficiency in Mandarin

Only shortlisted candidates will be notified. 


Skills

Data Entry

Company Benefits

Yearly Increment & Performance Bonus

Your hard work pays off! Enjoy annual increments and performance bonuses.

Company Trip

Annual company trips for employees to relax, bond, and recharge.

Free Parking , Gym & Swimming Pool

Complimentary parking with lifestyle perks including gym and swimming pool access.

Medical

Enjoy outpatient medical and dental benefits for your health and well-being.

Insurance Coverage

Group insurance coverage provided for all confirm employees.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

CryoCord Sdn Bhd-logo-image

CryoCord Sdn Bhd

CryoCord:Malaysia’s Premier Stem Cell Banking Company Founded in 2002, CryoCord is the leading cell and gene company in the region, trusted by more than 70,000 families across Southeast Asia. From stem cell storage to immune cell storage, CryoCord has grown into a comprehensive cell-based technology company, advancing haemopoietic stem cells (HSCs), mesenchymal stem cells (MSCs), induced pluripotent stem cells...