Work where you feel the most productive, whether that’s at your home office, a coffee shop or beside your loved ones.

Work from anywhere

We connect, serve and give to our communities and the causes that are closest to our hearts. It’s not just the right thing to do. It’s our commitment.

Paid volunteer time off

Opportunities for continued learning and career advancement are available, encouraging employees to enhance their skills and grow within the company.

Professional Development

Comprehensive healthcare benefits, including dental and vision coverage, are provided to support employees' well-being.

Healthcare Coverage

Csg International Sdn. Bhd.

We’re a purpose-driven SaaS platform company that helps some of the world’s most recognizable brands solve their toughest business challenges. Our innovative solutions and trusted experts enable companies to create customer experiences that set them apart.&nbsp;
&nbsp;
We do the right thing, enabling exceptional growth for our customers, investors and ourselves. We’re high on integrity and low on ego, making us one of the easiest companies to do business with. 

For us, taking care of customers isn’t just marketing speak. It’s how we run our business.&nbsp;

And we’re one of the best places to work! CSG fosters a diverse, flexible and supportive work culture with active investments in DE&amp;I, employee belonging and more. 

Source: <a href="https://www.csgi.com/about-csg/" target="_self">CSG Website</a>

Who We Are

Integrity
We empower everyone to be their authentic selves so they can do their best work. We foster diversity by treating all with respect, and we provide equal access to growth opportunities.

Inspiration
Pushing boundaries pushes us forward. We encourage our people to take calculated risks so they can learn what does or doesn’t work—and discover innovations that spark change.

Impact
We put our customers at the center of everything we do, whether it’s finding the perfect solution or taking care of operations. We’re working for you, so you can get to work.

Source: <a href="https://www.csgi.com/about-csg/" target="_self">CSG Website</a>

Our Values

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-h9bqbv">&nbsp; &nbsp; &nbsp; &nbsp;Hi, I'm <a href="http://www.linkedin.com/in/diasrita/" target="_blank" rel="noopener noreferrer">Rita Dias</a>, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for a Business Analyst to support the design and delivery of telecom solutions across BSS/OSS platforms. This role focuses on product modelling, configuration, and solution design, working closely with business analysts, developers, and architects to ensure high-quality and scalable implementations.We are looking for a Business Analyst who will:<ul><li>Develop knowledge across telecom BSS/OSS domains, including Product Catalog, CPQ, and Order Management</li><li>Build expertise in telco product modelling and system configuration</li><li>Configure solutions in alignment with business requirements and solution design</li><li>Provide technical consultancy to internal and external stakeholders on product capabilities, design approaches, and best practices</li><li>Apply TM Forum standards in areas such as product modelling, service decomposition, and order fulfilment</li><li>Support end-to-end solution delivery, including impact assessment and configuration activities</li><li>Collaborate with cross-functional teams (BAs, Devs, Architects) to refine and implement solutions</li><li>Troubleshoot and resolve configuration issues during build and testing phases</li></ul>Is this opportunity right for you? We’re looking for candidates who have:<ul><li>Experience working in telecommunication BSS/OSS environments</li><li>3+ years' experience in a similar role</li><li>Hands-on experience with Product Catalog and Pricing configuration</li><li>Proficient in BPMN modelling</li><li>Strong analytical and problem-solving skills</li><li>Good communication skills with the ability to work with both technical and business stakeholders</li><li>Detail-oriented with a strong focus on quality and accuracy</li><li>Eager to learn and build deep technical expertise</li></ul>Desirable Skills<ul><li>Experience with Camunda BPMN</li><li>Knowledge of XSLT and mapping configurations</li><li>Familiarity with TM Forum Open APIs (e.g. TMF620, TMF622, TMF641)</li><li>Understanding of end-to-end order-to-cash processes in telecom</li></ul>Perks &amp; benefits<ul><li>Work from anywhere: CSG has a global policy called "Flexibility First" that allows employees to work from wherever they feel most productive. The Quote &amp; Order team does not maintain a dedicated office space, so your position will be 100% remote with the exception of several in-person workshops during the year .</li><li>Twice-yearly workshops in Bali: Twice a year the whole Quote &amp; Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.</li><li>Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.</li></ul>Location(s):Indonesia RemoteMalaysia RemoteAccommodation:If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles:Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. <a href="https://www.csgi.com/about-csg/inclusion-impact/" target="_blank" rel="noopener noreferrer">Learn more about CSG Inclusion &amp; Impact here.</a></div></div>

This job is for a Business Analyst II at CSG, where you&#x27;ll help design telecom solutions. You might like this job because it offers remote work flexibility, team retreats in Bali, and opportunities for community volunteering!

Kerja ini adalah sebagai Business Analyst II yang membantu merancang dan menyampaikan solusi telekomunikasi. Anda mungkin berminat dengan kerja ini kerana ia melibatkan kolaborasi dengan pelbagai pasukan dan peluang untuk bekerja dari mana-mana, termasuk lawatan tahunan ke Bali!

_ _ _ _Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for a Business Analyst to support the design and delivery of telecom solutions across BSS/OSS platforms. This role focuses on product modelling, configuration, and solution design, working closely with business analysts, developers, and architects to ensure high-quality and scalable implementations.We are looking for a Business Analyst who will:

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