Job Description

Ready to grow your skills and make a real impact in a lean training team? Working with us means joining a tech-focused training academy that helps Malaysian companies and individual learners gain practical, career-relevant skills through clear courses and professional membership pathways. We focus on hands-on delivery, strong industry partnerships and measurable outcomes so training leads to better workplace performance.

In this role you will build and scale our training products and membership offerings from packaging to market, while running targeted outreach and proposals to win corporate and SME clients. You will coordinate trainers, materials and logistics for both virtual and in-person sessions, manage onboarding and member communications, and ensure smooth handovers to delivery teams. You will measure adoption, retention and revenue using CRM and LMS data and turn those insights into priority actions that improve course quality and member value.

Your Growth & Impact

• Advance your commercial skills by owning end-to-end proposals, pricing and negotiations with corporate and SME clients. 
• Expand product and program expertise by designing course packages, membership journeys and launch plans. 
• Build a professional network through partnership management with universities, professional bodies and industry contacts. Coordinate joint events, accreditation conversations and referral agreements to grow our membership 
• Elevate your leadership readiness by leading small cross-functional projects and mentoring junior colleagues or interns. Gain visibility with senior stakeholders and help shape the future of our learning products.

Job Requirements

Responsibilities

Business Development & Sales

• You will promote our training courses and membership offers to corporate clients and individual learners, adapting messages for HR, L&D and technical teams.
• You will generate enquiries, follow up on prospects and manage end-to-end proposals, quotations and enrolments.
• You will keep an active sales pipeline in the CRM and identify new market opportunities for courses and membership plans.
• You will prepare concise sales activity and performance reports and coordinate with marketing to turn leads into bookings.

Training Operations & Delivery

• You will coordinate trainers, course materials and logistics for virtual and in-person sessions to ensure reliable delivery.
• You will support customised corporate programmes, manage participant onboarding and handovers to delivery teams.
• You will use CRM data to track adoption, retention and revenue, then recommend priority actions to improve course quality.

Membership & Partnerships

• You will drive membership recruitment, engagement and retention activities with clear outreach and follow-up processes.
• You will build and maintain relationships with universities, professional bodies and industry contacts to grow referrals and co-branded activities.
• You will coordinate member enquiries, accreditation conversations and joint event planning with partners.
• You will monitor membership metrics and propose initiatives to increase member value and long-term retention.

Requirements

Qualifications & Experience

• You have 3–5 years of relevant experience in business development, sales, professional training or education services.
• Experience in both B2B and B2C sales is an advantage and will help you manage corporate and individual accounts.
• Prior exposure to proposal writing, pricing or coordinating training programmes is preferred.
• Experience engaging corporate HR or L&D teams is a plus.

Hard Skills & Knowledge

• You are familiar with CRM systems, Microsoft Office and common digital sales tools to track pipelines and activity.
• You have basic ICT or IT knowledge or exposure to the technology industry and are willing to learn about ICT infrastructure and data centers.
• You can analyse CRM data to measure adoption, retention and revenue and translate insights into practical actions.
• You can prepare clear proposals, quotations and concise performance reports.

Soft Skills & Qualities

• You communicate clearly in English and can present confidently to clients; additional languages are an advantage.
• You are self-motivated, responsible and disciplined, able to manage multiple tasks independently.
• You are proactive, organised and willing to learn and adapt to changing business needs.
• You build professional relationships easily and can engage prospective customers to move opportunities forward.

Skills