Job Description

 🚀 Be Part of a High-Energy, Sales-Driven Customer Service Team!
At our company, customer service is more than just answering inquiries—IT is about creating meaningful interactions that drive sales and build lasting relationships. We believe in a performance-driven culture where contributions are recognized, and top performers are rewarded. Join our fast-growing team and be part of an exciting journey in the healthcare and beauty industry.

💡 What You'll Do:

• Engage customers via phone, email, chat, and social media to drive conversions and maximize sales opportunities.
• Convert inquiries into sales through persuasive communication and expert product recommendations.
• Upsell and cross-sell by recommending the right products based on customer needs.
• Follow up with potential leads to ensure successful purchases and repeat business.
• Handle order tracking, delivery updates, and return requests—always with a focus on turning issues into additional sales opportunities.
• Resolve post-purchase concerns efficiently, ensuring customer satisfaction while maintaining revenue goals.
• Maintain detailed records of customer interactions in our CRM system for future sales opportunities.
• Collaborate with marketing team to optimize promotions and maximize revenue.
• Continuously improve sales techniques through training and performance coaching.
   

✨ Why Join Us:

• 🚀 Fast-track career growth for top performers 
• 👥 Young, fun & collaborative team culture 
• 🎯 Transparent KPIs & clear promotion paths 
• 🌟 Be part of a purpose-driven brand making a real impact
   

🎯 If you are target-driven, persuasive, and thrive in a high-performance sales environment, join us and unlock career growth and financial rewards based on your results!

Job Requirements

• Mandarin proficiency is essential (spoken, written, and reading).
• Fresh graduates and interns with SPM or equivalent qualifications are welcome to apply.
• Prior experience in aftersales and customer service is an added advantage.
• Excellent communication skills, both verbal and written.
• Ability to handle stressful situations and multitask.
• Strong attention to detail and good organizational skills.
• Positive attitude with a collaborative, team-player mindset.

Skills