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E-Commerce Executive (Mandarin Speaker)

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This job is for an E-Commerce Executive who speaks Mandarin, English, and Malay. You might like this job because it combines creativity and data to drive online sales, and you'll get to work in a dynamic, fast-paced environment!

RM 2800 - RM 3000

Georgetown, Penang

Job Description

  • Bilingual proficiency in both English & Malay, and able to speak 3 languages (Mandarin, English & Malay)
  • At least 1 year of working experience (Experience in e-commerce operations, preferably in a Shopee environment)
  • Knowledge of online marketing, promotions, and sales strategies
  • Data analysis and reporting skills
  • Strong attention to detail and ability to multitask
  • Ability to work independently and collaboratively
  • Able to start work immediately or with short notice will be preferred
  • Strong organizational and multitasking abilities, with a proactive and results-driven approach
  • Creative thinking and a keen eye for design aesthetics

Job Requirements

 Role Description

This is a full-time on-site role for an Ecommerce Executive located in Georgetown. As an Ecommerce Executive, you will be responsible for managing and optimizing Shopee platform operations, coordinating promotions and marketing activities, analyzing data to drive sales performance, and maintaining excellent customer service. You will also be involved in product listing, inventory management, and ensuring smooth order fulfillment.

  • Monitor and maintain proper functionality of the multiple Shopee stores.
  • Manage the product listings on Shopee and ensure content accuracy of the image, price, and product description.
  • Assist in planning and executing all e-commerce and other digital advertising campaigns.
  • Assist in directing and managing content creation, traffic generation and conversation on the stores.
  • To assist the management on measurement of marketing and customer related metrics such as sales, trend analysis, spending patterns, etc.
  • Handle customer inquiries via online chats and phone, ensuring excellent customer service and satisfaction.
  • Ensure and maintain healthy stock levels to avoid out of stock situations and late fulfilment.
  • Work closely with internal/ external teams to ensure seamless execution of e-commerce initiatives and align strategies with broader company objectives.
  • Follow up customer complaints and return issues.
  • Other duties as assigned by senior or team leader.
  • Manage ads for Shopee

Skills

E-Commerce
Microsoft Office
Data Analysis
Communication
Problem Solving
Organizational Skills

Company Benefits

Learning and Development

The company encourages self-development and will support learning of new skills as long as it fits into our vision.

Remuneration

Competitive pay and compensation packages!

Stocked Pantry

Never go hungry with snacks and drinks provided!

Company Trip

Annual company trip to foreign countries!


Additional Info

Company Activity

Last active - few hours ago

Career Level

Junior Executive


Company Profile

CTG Wellness Sdn Bhd-logo-image

CTG Wellness Sdn Bhd

Who We Are CTG Group, established in 2018, began as a training provider for small and medium enterprises and emerging entrepreneurs aiming to scale their businesses online. Today, we own some of the largest online healthcare and beauty brands, generating revenue of RM8 million per month. Our presence extends across multiple platforms, including Shopee, Facebook, WhatsApp, and physical retailers.  Our diverse...