We are Malaysia’s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.

CTOS, as Malaysia No 1 credit bureau: Every 3 out of 4 credit inquiry comes through CTOS. CTOS has the widest program for trade references and the highest number of legal records: Over 9 million unique legal records and 3 million trade references. CTOS has the largest database of individuals and companies with complete nationwide coverage: Over 2 million companies & 22 million individuals

Primary Objective

• Manager of Data Acquisition and Enrichment is responsible for setting the departmental vision and culture: ensure that the company maintains its leading position in terms of credit data scoring products, quality, and depth of information in the market.
• Leading the data analysis and data analytics of new datasets in accordance with the company’s strategic and product development roadmap. Responsible to expand the volume of data acquired from existing sources and maintain the integrity of existing datasets.

• Data Sourcing and Data Enrichment
• Data Acquisition and Data Analysis
• Data Product Mapping Knowledge
• Data-Driven Decision Strategy

Responsibilities

Data Enrichment

• Drive the key data initiatives that contribute to the overall Product & Data roadmap and strategy for the business
• Develop, expand and improve data coverage for the business beyond conventional sources of credit data
• To undertake a periodic benchmarking exercise to ensure data quality and coverage remains best in the market
• To formulate strategies and propositions to encourage data contributors to participate in the company’s data programs
• Perform relevant training for subscribers as and when required – related to data programs and data submission systems
• Be resourceful in researching for a new data source to expand the existing data scope
• To obtain Positive Data for eTR Plus records from non-FI for individuals and companies.
• To obtain CED (legal) records from FI and non-FI for individuals and companies.
• Perform system training (CED and eTR Plus) and for subscribers as and when required the usage Positive Data.
• Be resourceful in researching the new data sources to expand the existing data scope.

Account Management

• Maintain close contact with clients to ensure a continuous deposit of data.
• Conduct a quarterly review and contact with key clients.
• Work closely with the client including new format features, ensure proper and efficient uploading of data to eTR Plus and CED Data Products.
• Monitor the incoming of new data sets from customers to ensure minimal interference to daily operational processes.
• Monitor the operational flow and quality of SSM data, eTR Plus, and CED contributors, and escalate issues when necessary.

Data Acquisition and Integrity

• Lead a team data acquisition analyst to ensure data acquisition with various data suppliers, conducts investigations into data discrepancies and disputes from internal teams and clients
• Ensure timeliness of response and resolution of cases from data source provided by internal teams and clients
• Help ensure the overall quality of data acquisition from data supplier so that it remains accurate, up to date, relevant and not misleading

Requirements/Experience

(Variety of Functions, Variety of Business, General Management Experience)

• Extensive experience in dealing with government agencies or government-linked corporations is preferred.
• 6 to 10 years’ experience in a pre-sales data product, data analysis/data acquisition/ data management.
• Possess data analytical skills, preferably in credit data/financial data/utilities data/telco data.
• Demonstrated ability to lead a team and work in a team environment, self-starter, presales, willing to learn and find better ways to work with data acquisition strategy to achieve desired company results and overall team KPI on revenue target.

Competencies

• Excellent in written and spoken communication skills in English and Bahasa Malaysia.
• Strong interpersonal, creativity and analytical skills with a meticulous and accountable approach to work.
• Able to perform work under pressure, willingness to work extended hours to meet tight deadlines and thrive in a small team environment
• A team player with a demonstrated ability to listen, problem-solve with effective solutions.
• Knowledge of competitive intelligence for increased awareness of trends & price points.
• Computer proficiency in MS Word, Excel and PowerPoint.
• Experience in database tools, i.e. (SQL, RDMS)
• Experience in BI Reporting tools, i.e. (Qlik, Pentaho, Tableau)

Education

• Degree qualified in at least one of the following: Data Management, IT, MIS, BA, or related fields.

  Employment Type:  Permanent

  Min. Education:  Degree