We are Malaysia’s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.

Job Summary:

Responsible to provide result-driven leadership to the procurement activities for all matters related to procurement processes for the company’s direct and indirect procurement needs.

Key area of accountability includes development and execution of procurement policies and procedures, guidelines, and processes (including the Procurement Terms and Conditions), sourcing, negotiating, tendering, processes pertaining to vendors management, cost optimization initiatives, and process improvement.

Strategic

• · Identify and establish strategic partnerships with key suppliers to meet organizational objectives and secure advantageous terms.

  · Implement systematic methods and best practices to maximize cost efficiency and streamline procurement processes.

  · Develop frameworks (i.e. catalog or unit rate contracts) to facilitate quick procurement of high-demand items, minimizing the need for frequent market outreach.

Leadership

• · Spearhead the planning and execution of CTOS’s Procurement Policy and Framework, ensuring alignment with organizational goals.

  · Oversee the planning and delivery of projects impacting procurement service delivery, driving operational success and continuous improvement.

  · Guide Business User in tracking and analyzing performance metrics, refining procedures, and enforcing process policies for optimal procurement efficiency.

  · Engage proactively with Business User and Finance teams to ensure cohesive, effective, and efficient procurement processes that support business operations.

  · Manage the service performance scorecard, ensuring alignment with SLAs and KPIs to meet established standards.

  · Lead monthly performance reviews of procurement services, upholding consistency in service excellence.

DepartmentaL

· Lead sourcing initiatives (i.e. RFQ and RFT) to ensure transparency, visibility, fairness, and compliance with policy and operating standards.

• · Develop or periodically review procurement policy and operating standards to provide clear guidelines for the department's functions.

• · Analyze purchase trends to uncover savings opportunities and support the Special Project Lead in achieving OPEX optimization goals

  · Ensure adherence to company policies, procedures, and codes of ethics, including ABAC, Trade/Sanction, and ESG. Communicate, implement, and uphold compliance within the team at all times.

  · Identify potential risks within procurement processes and escalate business risks to appropriate management levels, initiating action where needed to mitigate these risks and secure sustainable supply.

  · Drive process enhancements and recommend new approaches to strengthen procurement workflows. Establish a network of Business User to promote best practices in sourcing, negotiation standards, technology use, and compliance with local regulations and policies.

  · Identify and promote opportunities for process integration, simplification, automation, and standardization within the scope of procurement. Collaborate with Business User and the Management team to continuously improve end-to-end service delivery.

Business Requirements

• · Evaluate supplier products and pricing to ensure competitiveness, negotiating to balance price, quality, and service within agreed spending limits and risk thresholds.

  · Oversee legal and compliance reviews for procurement contracts and agreements, ensuring necessary approvals and maintaining clear audit trails.

  · Administer new vendor onboarding and vendor modification requests, ensuring compliance with regulatory standards and internal policies.

  · Validate and process Purchase Requisitions and Purchase Orders, ensuring accuracy and compliance with Procurement Policy. Manage PO amendments, cancellations, and track open POs to maintain process integrity.

  · Collaborate closely with the Finance AP team to address any discrepancies in the invoice reconciliation process, ensuring timely resolution of mismatches.

  · Serve as the primary contact for procurement-related inquiries and project initiatives, providing guidance and support to both internal and external partners.
  
  

  General

  · Foster a positive, productive work environment within the department to boost team morale and performance.

  · Prepare departmental reports, records, and statistical data to support administrative functions and ensure readiness for internal and external audits.

  · Participate in and support staff activities, training sessions, and meetings as required, contributing to continuous learning and development.

  · Facilitate clear and effective communication between team members and other Business Units to ensure seamless workflow and collaboration.

  · Undertake special projects as assigned to support departmental and organizational objectives.

  · Maintain strict confidentiality of sensitive information encountered in the course of duties, adhering to company standards.
  

Accountability

Ensure fair, transparent business dealings in procurement processes, adhering to established operating standards and policies. Oversee the communication and training of procurement policies and governance to all stakeholders, ensuring processes meet objectives and align with organizational goals.

• Degree in Supply Chain Management, Business Administration, Commerce, Finance, Banking or equivalent.
• Experience
• At least 7 years of working experience in procurement function.
• More than three years in a managerial position in Procurement.

• Skills/Knowledge

• · Solid understanding of procurement processes (tendering, supplier negotiations and management) and sourcing of commercial materials and services.

  · Strong business acumen and experience in contract negotiation and administration including developing contract strategies, leading contract negotiations, and setting up contracts with ongoing management in mind.

  · Comfortable in both individual contributing roles and cross-functional team management roles, depending by the operation/project needs.

• · Able to manage multiple projects/priorities, exercise sound judgement, well organized and able to work well under pressure.

  · Able to think critically and demonstrate troubleshooting and problem-solving skills in a high-growth and challenging environment.

  · An Agile & transformational mindset with ability to lead & drive through continuous change(s) along with ability to influence and optimally communicate with senior management is required.

  · Excellent interpersonal and communication skills (verbal and written) resulting in relationship building and development.

  · Knowledge of ERP & Procurement systems (preferably SAP) and technical change management governance is essential for understanding the system utilization and opportunities for continuous improvement.

• Good business awareness and understanding of key interfaces and impact of Procurement initiatives on other departments such as Finance, Treasury, Audit etc. is considered essential.

  · Proven experience of strategizing, directing, and ensuring cooperation in process change globally and organization-wide leading to efficiency and effectiveness gain.

  · Demonstrated ability to collaborate effectively with others internally and externally.

  High ability to lead and manage the procurement team and proven as a team player.
  

  Employment Type:  Permanent

  Spoken Language:  Malay, English

  Written Language:  Malay, English