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Senior Executive, Retail Operations

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This job is about managing retail operations, including lease agreements and branch support. You might like this job because you enjoy working with landlords and ensuring everything runs smoothly at store locations while keeping track of important licenses and repairs.

RM 4000 - RM 5500

Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur

Job Description

Lease & Tenancy Management

  • Manage lease agreements, including lease renewals, negotiations, and documentation with landlords and property management offices.
  • Monitor lease expiry timelines and ensure timely renewal or termination actions.
  • Liaise with landlords, legal teams, and internal stakeholders on tenancy matters.
  • Track rental commitments, tenancy terms, and compliance with lease conditions.

Branch Operations Support

  • Provide operational support to branches to ensure smooth daily operations.
  • Handle operational issues raised by branches and ensure timely resolution.

Branch Maintenance & Asset Management

  • Oversee branch maintenance, repair, and upkeep to ensure outlets remain operational and aligned with brand standards.
  • Manage company assets, including tracking, maintenance coordination, and proper asset utilization.
  • Liaise with contractors, vendors, and service providers for maintenance and repair works.
  • Conduct periodic inspections to ensure outlets are properly maintained.

Business License & Compliance Monitoring

  • Monitor and manage business license renewals for all branches to ensure compliance with local authorities and regulatory requirements.
  • Track license expiry dates and coordinate timely renewals with relevant authorities and internal departments.
  • Maintain proper documentation and records for all business licenses and permits.

Documentation & Reporting

  • Maintain proper documentation for tenancy agreements, asset records, maintenance activities, and licensing records.
  • Prepare operational reports, cost tracking, and status updates for management review.
  • Ensure compliance with internal procedures and documentation standards.

Job Requirements

  •  Education: Candidate must possess at least a Professional Certificate, Diploma, or Bachelor's Degree in Business Studies/Administration/Management, Property Management, or equivalent.
  • Experience: At least 2–3 years of working experience in Lease/Tenancy Management, Retail Operations, or Property/Facilities Management.
  • Technical Skills: Strong knowledge of Lease Agreements, tenancy negotiations, and landlord relations.
  • Familiar with Business Licensing and renewals with local authorities (e.g., DBKL, MBPJ, etc.)
  • Experience in Asset Management and coordinating with contractors for maintenance/repairs.

Soft Skills:

  • Excellent negotiation and communication skills to deal with landlords and vendors.
  • Highly organized with the ability to track multiple expiry timelines (Leases & Licenses).
  • Proactive problem-solver to handle branch operational issues.
  • Mobility: Must possess own transport and be willing to travel to different branch locations for inspections.

Skills

Retail Operations
Retail Management
Retail Channels

Company Benefits

Medical & Insurance

We will get your medical bills and insurance covered!

Honeymoon Package

You are entitled to claim honeymoon package from us!

Healthy & Wellness

You are eligible to claim your dental, optical, medical check up, massage and spa from us!

Career Growth Opportunities

We are fearless, bold, dynamic, energenic & fun. Join us and grow together!

Public Transport

Our offices are nearby to MRT/Monorail stations!

Birthday Leave

You are entitled 1 day birthday leave to celebrate your birthday!


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Senior Executive

Job Specialisation


Company Profile

Cuckoo International (MAL) Berhad-logo-image

Cuckoo International (MAL) Berhad

Every person in this world is constantly searching for ways to improve their standards of living, the quest for a better quality of life never ends. At CUCKOO, we have made it our mission to push the boundaries of our capabilities, so that we are able to not only further improve lives by meeting the standards that millions of families around the world would expect of a global home appliance brand, but to also go far...