Job Description

Banking Call Centre - Immediate Hiring

Working Hours : Monday - Sunday / 24/7 Rotational Shift

(2 day off rotational - based on duty roster)

Intake : Immediate Hiring

Location : Masjid Jamek

Basic Salary : RM2,500 + RM300 (Allowance)

What you'll do:

• Attracts potential customers by answering product and service questions; suggesting information about other banking products and services
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Requirements

What we're looking for:

• Candidate must possessed Degree in Business Administration/Studies/Muamalat/Banking.
• Experience in banking call center.
• Training will be provided
• Required Language(s) : Bahasa Malaysia, English (Fluent)
• Willing to work in contract duration (3 months contract / renew based on performance).
• Malaysian Citizen only
• Able to commit working in shift (24/7 rotational shift)
• Shift Rotation / Rotational Off day

7am - 4pm

9am-6pm

1pm-10pm

10pm-7am

• Good communication skill and computer literacy especially Microsoft office
• Preferable someone currently not working and able to commit immediately.

Skills