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Customer Service Inbound - Ayer Keroh

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This job is a Customer Service Inbound role in Ayer Keroh, starting in January 2025. You might like this job because it offers a basic salary of RM2,000 and involves assisting customers by providing solutions over the phone.

RM 1900 - RM 2000

Ayer Keroh, Malacca

Job Description

Position : Customer Service Inbound (Immediate Hiring)
Intake Date : January 2025

Working Location : Bangsar, Kuala Lumpur (Nearby LRT Kerinchi)
Working Days : Monday - Sunday (2 days off - rotate)
Working Hours : 9.00am - 5.30pm/ 1.00pm - 10.00pm
Basic Salary : RM2,000

JOB DESCRIPTIONS :

  • To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem by providing the right solution
  • Follow up with the customer on pending cases
  • Create report in the system

Job Requirements

 REQUIREMENTS :

  • Candidate must possess at least a pass SPM - Compulsory
  • Required language(s): Bahasa Malaysia, English
  • Applicants must be willing to work in Ayer Keroh, Melaka
  • Possible to have own transportation
  • No work experience required. (Fresh graduate are welcome to apply)
  • Applicant with good communication skills is encouraged to apply
  • Must be able to work on Rotating Shift : Monday-Sunday, 5 days a week, rotational off days (2 off days)

Skills

Customer Service
Problem Solving
Time Management
Call Center Experience

Company Benefits

Location

Strategically located at KL Sentral with a lot of access to public transports and food options

HQ & Branch

Our HQ is located in KL and we have a branch in Penang

Wellbeing benefits

In addition to annual leave, we offer medical coverage


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Non-Executive


Company Profile

CXL Group-logo-image

CXL Group

Providing innovative human resource solutions through the use of shared resources, knowledge, experience, technology and ultimately, empowering businesses and people.