1. Examination Administration
- Coordinate and administer examination activities for undergraduate and postgraduate programmes.
- Prepare and maintain examination schedules, venues, candidate lists, seating arrangements, and other examination-related documents.
- Coordinate with faculties, schools, academic departments, lecturers, invigilators, and other relevant stakeholders on examination matters.
- Ensure examination arrangements comply with university policies, academic regulations, and approved procedures.
- Assist in the preparation and distribution of examination materials and related documents.
2. Examination Logistics and Operations
- Arrange examination venues, seating plans, examination equipment, and other logistical requirements.
- Coordinate the appointment, briefing, deployment, and attendance of invigilators.
- Ensure examination rooms are properly prepared before each examination session.
- Monitor examination sessions and respond promptly to operational issues or emergencies.
- Coordinate the secure collection, storage, transfer, and handling of examination scripts and confidential examination materials.
3. Examination Records and Data Management
- Maintain accurate and up-to-date examination records, databases, and documentation.
- Process examination-related information using the university’s student information or academic management systems.
- Assist with the compilation and verification of examination results and related academic records.
- Prepare examination reports, statistics, schedules, and other management reports as required.
- Ensure confidentiality and proper handling of sensitive student and examination information.
4. Examination Results and Post-Examination Activities
- Assist in the processing, verification, and release of examination results in accordance with approved timelines.
- Coordinate with faculties and academic departments on result-related matters.
- Assist in handling examination result queries, appeals, and requests for review in accordance with university procedures.
- Support the preparation of documents and information required for examination boards, academic committees, or other relevant meetings.
5. Student and Stakeholder Support
- Respond to enquiries from students regarding examination schedules, venues, regulations, procedures, and related matters.
- Provide clear and accurate information to students, academic staff, invigilators, and other stakeholders.
- Assist students with examination-related applications, including special examination arrangements, where applicable.
- Escalate complex or exceptional cases to the appropriate supervisor or authority.
6. Compliance, Quality Assurance and Confidentiality
- Ensure examination processes are conducted in accordance with university policies, academic regulations, and applicable quality assurance requirements.
- Maintain strict confidentiality and security of examination papers, scripts, results, student records, and other sensitive information.
- Assist in internal and external audits, quality assurance reviews, and examinations-related assessments.
- Identify process gaps and recommend improvements to enhance the efficiency, accuracy, and integrity of examination administration.
7. General Administrative Responsibilities
- Maintain proper filing and documentation of examination-related records.
- Prepare correspondence, notices, reports, minutes, and other administrative documents.
- Assist with examination-related projects, events, and university activities when required.
- Perform other duties and responsibilities assigned by the Head of Examination Unit or management.