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We Care Centre Executive (Cyberjaya College Kota Kinabalu)

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AI-generated summary

  • Track and collect student tuition, hostel and utility arrears; liaise with families.
  • Join a 'We Care' education team protecting students' access to study.
  • Make impact: design payment plans, resolve loan issues and keep students studying!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

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We Care Centre Executive (Cyberjaya College Kota Kinabalu)

Department
Sales and Marketing
Location
Kota Kinabalu, Sabah
Organisation
Cyberjaya College Kota Kinabalu
Travel Requirement
No
Date Posted
19 May 2026

Job Overview

The primary objective is to manage the collection of outstanding fees—including tuition, hostel, and utility charges—while acting as a supportive counsellor for families. The executive provides “We Care” support by financial planning and guidance to ensure students can maintain their education without being hindered by payment difficulties.

Key Responsibilities

  • Financial Monitoring & Accuracy: Regularly reviewing student financial statements to ensure all records regarding outstanding debts are accurate and current.
  • Proactive Collection & Follow-up: Maintaining a consistent tracking system for various fees (hostel, utility, and semester charges) and contacting students or parents to discuss payment procedures.
  • Loan Support & Liaison: Acting as a bridge between the family and the institution to resolve loan-related concerns and ensure that agreed-upon payment plans are followed.
  • Policy Expertise: Providing clear, detailed information regarding the institution’s loan policies, repayment options, and the procedures for obtaining financial aid.

Skills and Experiences

  • Diploma or Degree in a related field.
  • Detail-Oriented mindset – Required for reviewing financial statements and maintaining accurate records.
  • Communication Skills – Necessary for liaising with parents, conducting workshops, and explaining complex loan policies.
  • Financial Literacy – The ability to provide “affordable financial planning” and understand loan reconciliation.
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Job Requirements


Company Benefits

Friendly Work Environment.

We commit to a friendly and professional work environment

Medical Benefits

We provide medical coverage for our staffs.

Career Growth.

We support the growth of our employees by offering them opportunities.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

Cyberjaya Education Group-logo-image

Cyberjaya Education Group

Cyberjaya Education Group Berhad, is a public-listed company established in 2017, dedicated to shaping the leaders of tomorrow. Operating in Malaysia's first smart city, Cyberjaya, the University of Cyberjaya and Cyberjaya College Central are key components, along with Cyberjaya College Kuching and Kota Kinabalu, making the organisation a leading provider of Healthcare, Business, Psychology, Occupational Safety &...