Job Description

• Welcome and assist customers by understanding their needs and recommending suitable products through strong product knowledge.
• Drive sales performance through effective selling techniques, upselling, and proactive customer follow-ups.
• Maintain store standards, including visual merchandising, product displays, cleanliness, and overall organisation.
• Process POS transactions accurately and support online orders, marketplace fulfilment, and promotional campaigns.
• Deliver excellent customer service, handle enquiries and feedback professionally, and assist with daily store operations and inventory management.

Job Requirements

• Minimum SPM, O-Level, or equivalent qualification; diploma or degree holders are preferred.
• Able to work a 6-day week, including weekends and public holidays (with additional pay where applicable).
• Previous retail or sales experience is an advantage; a passion for motorcycles and riding gear is a plus.
• Good communication skills in English, Bahasa and Mandarin; proficiency in additional languages is an advantage.
• Friendly, energetic, detail-oriented, and a strong team player who thrives in a fast-paced retail environment.
• Willing to relocate where required and adapt to operational needs; experience with Shopify POS or e-commerce platforms is a bonus.

Skills