Dancom is a company built on rock solid foundation. Established since 1985 with its humble beginning, today Dancom prides a strong financial posture with RM 1.3 billion revenue annually. With 11 branch offices nationwide Malaysia, workforce of over 500 people and a connected network of 8,000 partners, Dancom is the partner of choice – game changing the distribution business; technology solutions; and telecommunications infrastructure and network landscapes. 

Requirements: 

·         Degree/Diploma in Information Technology or Computer Science 

·         Minimum 2 – 4 years working experience in IT support and related capacities 

·         Good knowledge of Linux is mandatory; able to develop Linux scripts 

·         Good working knowledge of technical support and PC/laptop repair are required 

·         Experience in support and networking environments 

·         Must possess good troubleshooting and problem-solving skills 

·         Good communication and interpersonal skills required in order to effectively interact with end-users and vendors 

·         Must be adaptable, proactive and possesses initiative to learn 

·         Self-motivated, responsible and resourceful 

·         Able to work independently 

·         Good knowledge of Windows Server and VMWare Virtualisation are advantageous 

·         Good knowledge of working with ‘open-source’ applications and solutions is advantageous 

·         Knowledge in Zimbra Email Server is an added advantage 

Responsibilities: 

·         To manage and provide in-house IT support capability in both hardware and software for HQ and branches within Malaysia 

·         To manage, expedite and facilitate support matters between company key users and vendors 

·         To provide application and technical support for end-users (including PCs and laptops) and network infrastructure 

·         To administrate and support company Zimbra Email Server 

·         To perform periodic/scheduled activities to safe-guard the overall network and systems health