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Service Lead

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AI-generated summary

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This job is a Service Lead at Dandy, where you guide a team to create a fantastic guest experience. You might like this job because you enjoy leading in a busy environment and ensuring everything runs smoothly while welcoming customers!

RM 2300 - RM 2800

Penang, Selangor

Job Description

More than just service.

At Dandy, service is about creating a smooth, welcoming, and consistent guest experience every day. We’re looking for a Service Lead who can guide the team, support daily operations, and lead confidently during busy hours.

📍 Locations

Selangor:
Sunway Pyramid · Setia City Mall

Penang:
Bayan Lepas . Queensbay Mall 

Responsibilities

  • Lead and support the service team during operations
  • Ensure smooth coordination between service and kitchen
  • Welcome guests and handle feedback professionally
  • Monitor service quality, cleanliness, and SOP compliance
  • Assist with shift planning and daily outlet operations

Job Requirements

What We Look For

  • Experience in restaurant service or floor leadership
  • Good communication and teamwork skills
  • Responsible, alert, and organised
  • Able to work in a fast-paced environment

🚀 Why Join Dandy

  • Clear career growth opportunities
  • Structured training and SOP system
  • Positive and supportive team culture
  • Growing brand with expansion opportunities

Skills

Team Leadership
Hospital Experience
Hospitality Service
Customer Service
Teamwork

Company Benefits

Attractive Salary

A competitive salary that rewards your skills, dedication and contribution to the team.

Medical Benefit

Healthcare support to help cover medical needs and ensure employee well-being.

Employee Discount

Enjoy special discounts on company products and services as part of being a valued team member.

Promotion Opportunity

Clear career progression with opportunities to grow, take on bigger roles, and advance within the company.

Training Program

Continuous learning through structured training programs to help you develop new skills and improve professionally.

Team Building

Regular team bonding activities that strengthen teamwork, communication, and a positive working environment.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

Dandy Modern Food-logo-image

Dandy Modern Food

Dandy Modern Food started with a simple idea, to bring people together over feel-good meals inspired by Mediterranean flavours. Today, Dandy is more than a restaurant. It’s a growing brand where food, community, and creativity come together, from everyday dining to campaigns, events, and collaborations. We believe in building a Modern Food Culture: a space where people connect, ideas are welcomed, and experiences...