Danone Specialized Nutrition South East Asia is seeking for SEA HCP Excellence & Engagement Manager. With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance.
To succeed in this journey, we're looking for the right talent and personalities eager to bring their energy and ideas to a meaningful project. Take this opportunity to GROW together and experience a culture that empowers you to express your ideas and share what you're passionate about!

• Deliver customized programs, reporting, and supporting dashboards (i.e Power BI) that enabled consistent data tracking and strategy optimization.
• Evaluate and track sales force activities across all platforms/ countries (SFA and digital/remote); generate insights, inform reporting (with MCE and Data Performance Manager), and monitor results against needs of key stakeholders, implementing corrective actions when gaps are identified.
• Develop, implement, and monitor incentive/compensation programs in support of HN Solution team objectives across brands. • Design and deploy segmentation and targeting through the integration of appropriate data (leveraging digital data), adapting to customer mix, optimal call load and geographical needs by brand/team.
• Proactively assess and make recommendations in support of sales force development, supporting cross-functional collaboration and initiating development activities through the training team and other support functions.
• Identify and monitor key territory levers (internal, external, environmental, etc.) across all platforms to proactively manage their impacts on the business (positively or negatively).
• Lead in ongoing optimization operation to ensure balancing of capacity vs resource allocation to meet business needs.
• Lead relevant SOP and governance.
• Collaborate with MCE , Data Performance, System and Tech Manager to develop transparent, systematic and automatic tools to provide in-depth analytics and measurements, integrating insights across all platforms, to ensure standards are realistically set for all programs (including reports, dashboards and CRM admin management).
• Project manage SFE initiatives, and proactively address barriers to execution (e.g., conflict, risk, non-compliance, etc.).
• Align with cross-functional stakeholders and countries to balance individual/team needs with business priorities and realistic deliverables.
• Lead and facilitate effective, timely decision-making to ensure quick action in response to opportunities and threats to the business.
• Setting performance management metrics and regular performance tracking of sales teams with pre-planned meetings with HR.
• Act in alignment with compliance and regulatory expectations
• Lead and initiate implementation of creative approaches to improve processes, drive continuous improvements. Build metrics and mechanisms to monitor progress.
• Support Tech Manager as Administrator role of CRM system and provide training for end users
• Lead or assist in any Ad-hoc Project assigned for both Local & Regional initiatives.

• Bachelor Degree or higher in Business Administration, Science or any related fields.
• Preferably at least 3 years’ experience with SFE / SFA / Business Data Analytics.
• Strong understanding of HCP sales force effectiveness principals, sales environment (Public, Private, Tenders) and high digital literacy and systems-thinking approach to integrating digital as a core component of strategy.
• High digital literacy and systems-thinking approach to integrating digital as a core component of strategy.
• Ability to influence without authority, in all directions, to be consultative. • Effective negotiation and collaboration with stakeholders, managing differing priorities, personalities, styles, etc.
• Very strong data management and analytics expertise.
• Ability to translate data into human behavior, and communicate insights to non-experts.
• Knowledge of salesforce automation and ability to translate desired results into appropriate processes.
• Knowledge of CRM system i.e IQVIA OCE/Veeva/Salesforce an advantage.
• Power BI/Tableau or sales dashboard creation and advantage.
• Relationship building and social savvy.