Insurance covering surgical and hospitalisation, up to Rm10,000 per year.


Insurance

Stay healthy, stay strong. Our medical coverage has you covered every step of the way

Medical Benefit

Our optical benefits ensure your vision is always crystal clear

Optical Benefit

Smile brighter with our dental coverage!


Dental Benefit

Spend time with your family! Treat your loved ones a meal or bring them out to have fun, and bill on Dasher! 

La Familia Benefit

Laptops and work equipment will be provided.

Laptop provided by Company

DASHER

<h2><strong>Who are we?</strong></h2>
<p>Dasher is not your regular e-commerce company — we're a fast-moving, young crew shaking things up in e-commerce, B2B, retail, and brand management, making lives safer and smarter one customer at a time.</p>
<p></p>
<p>We're everywhere you already scroll (Shopee, Lazada, TikTok, etc), connecting with customers daily. Plus we've got 20+ retail outlets across Malaysia and Singapore (with Australia next).We work with big players like Xiaomi, 70mai, Dreame, and more; all impactful names in smart home living.</p>
<p></p>
<p>Join a dream team of 350+ members who actually enjoy what they do, work with powerhouse brands, while building a career doing work that doesn't make you question your life choices.&nbsp;</p>
<p></p>
<p>🚀 #JoinTeamDasher <br></p>
<h2><strong>Our mission statement</strong></h2>
<p>At Dasher, our mission is simple: To make smart living accessible for everyone.</p>
<p></p>
<p>We deliver real value to customers no matter where they're buying from (online, in-store, live commerce). No confusing tech jargons, no overpriced gadgets, just products that work and make sense for how people actually live.</p>
<p></p>
<p>We're always listening, adapting, delivering. Bringing real brands to you and having a team that actually cares, that's how we're building the future of shopping.</p>
<p></p>
<p>#teamDasher #alwaysExtraMiles&nbsp;</p>
<p></p>
<h2><br></h2>

About DASHER

<h2><strong>Why join us?</strong></h2>
<p>E-commerce is fast-paced and chaotic. You'll face challenges, but that's the point and that's how you'll grow. You'll be expected to learn quick and step up within two years — whether that's leading a team or becoming a technical expert. We'll back you up either way.</p>
<p></p>
<p>We're more like a football team than a family. Everyone here has the same goals; to win, grow and perform. When you're ready to move on and take on your next adventure beyond Dasher, we'll celebrate it — like a solid transfer to your next club. Your time with us might just be one chapter in your career, but we'll make sure it's one that's worth remembering.&nbsp;</p>
<h2></h2>
<h2><strong>Culture at Dasher</strong><br></h2>
<h3><strong>Flexible yet Responsible</strong></h3>
<p>At Dasher, results matter most. We don't believe long working hours are equal to better output. Here, you’re given flexibility to arrange your own schedule and timeline of tasks. If 2 hours of focus beats 8 hours of routine, we say: WHY NOT? Flex your schedule!&nbsp;</p>
<p></p>
<h3><strong>It’s Your Call!</strong></h3>
<p>At Dasher, new voices matter. We welcome ideas, not shut them down. Share your creativity, inspire others, and help drive meaningful change together. <br></p>
<h3><strong>Say 'NO' to Office Politics!</strong></h3>
<p>At Dasher, we embrace transparency and REJECT toxic politics. Speak up, stay young, agree to disagree—because its better to focus our energy on building the future of shopping, together!&nbsp;</p>
<p></p>
<p>Besides, we also offer some pretty sweet perks for all our staffs!&nbsp;</p>
<p><br><strong>Benefit Package</strong></p>
<ul>
<li>Annual Bonus</li>
<li>Holiday Trip Voucher</li>
<li>Laptop and Equipment Provided</li>
<li>Full Pantry with Snacks and Refreshment</li>
<li>Medical Benefit</li>
<li>Optical Benefit</li>
<li>Dental Benefit</li>
<li>Staff Discounts</li>
<li>Anniversary Gift</li>
<li>La Familia Benefit</li>
<li>Birthday Gift</li>
<li>Insurance</li>
</ul>
<p></p>

Why DASHER

<p><strong>Why Choose Us?</strong></p>
<p><strong>Innovative Work Culture</strong>: We're not your average call center. Embrace a work environment that values creativity, growth, and collaboration.</p>
<p><strong>Work Smart</strong>: Move beyond robotic complaint handling. We believe in working smart, implementing feedback, and fostering continuous improvement.</p>
<p><strong>Human Touch Technical Support:</strong> Be part of a top-notch technical support team that adds a human touch to after-sales service.</p>
<p><strong>Job Summary:</strong></p>
<p>The Front Desk Officer will be responsible for handling walk-in warranty customers, warranty parcel packing and shipment arrangement, receiving parcels from couriers, identifying parcel sources, and entering them into our internal system for recording purposes. Additionally, the officer will maintain the tidiness and cleanliness of the front desk area and provide excellent customer service.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Greet and welcome customers as they arrive at the front desk and direct them to the appropriate department or person.</li>
<li>Assist customers with warranty claims, including the packaging and shipment of warranty items.</li>
<li>Receive parcels from couriers and ensure they are properly labelled and directed to the appropriate department or person.</li>
<li>Identify the source of each parcel and enter the information into our internal system for recording purposes.</li>
<li>Maintain the tidiness and cleanliness of the front desk area, including the reception area, waiting area, and other public spaces.</li>
<li>Assist with other administrative tasks as required by the company.<br><br>Join us in shaping the future of after-sales support, where innovation, a human touch, and smart work strategies define our approach. Apply now and be a pivotal part of DM Dasher SDN BHD's journey!<br></li>
</ul>
<h2><strong>Benefit Package</strong></h2>
<ol>
<li>Must-have:</li>
</ol>
<ul>
<li>EPF, SOCSO, EIS Contribution</li>
<li>Annual Increment</li>
<li>Performance Bonus</li>
<li>Annual Leave</li>
<li>Medical Leave</li>
<li>Compassionate Leave</li>
</ul>
<ol>
<li>General:</li>
</ol>
<ul>
<li>Medical Benefit</li>
<li>Optical Benefit</li>
<li>Dental Benefit</li>
</ul>
<ol>
<li>Special at Dasher:</li>
</ol>
<ul>
<li>Insurance</li>
<li>Laptop provided</li>
<li>Trip Vacation Voucher</li>
<li>Anniversary Gift – Thank you to be with us!</li>
<li>Birthday Gift – Must celebrate!</li>
<li>Snacks, and Refreshment provided</li>
<li>La Familia Benefit – you’re encouraged to spend time with family, treat them a meal and claim back from Dasher!</li>
<li>Staff Discount – The deal can go real crazy~</li>
<li>Festive Gifts and Celebrations</li>
<li>Engaging bonding activities - sports, movie night and more – non-mandatory and feel free to suggest for more!</li>
</ul>
<h2><strong>Challenging Industry – never worry about lacking opportunity to learn and grow</strong></h2>
<p>In the challenging industry of e-commerce, we’re facing new problems every now and then. Challenges never stop but Dasher is committed to overcome all of them and believes that where there is difficulty there is opportunity. Face challenges, take them on, conquer them and GROW!</p>
<h2><strong>Elite Teammates – a dream team</strong></h2>
<p>Dasher is always committed to maintaining a positive organizational culture, and further improve it. You'll be surrounded by people with different strengths, backgrounds and expertise, but y’all share a thing in common, which is y’all are ELITE. The team focuses a lot on efficiency which will definitely drive you to discover and unleash your own potential. Take this opportunity to gain experience and knowledge from your teammates!</p>
<h2><strong>Career Progression – clear path ahead</strong></h2>
<p>Dasher has high expectations for you to learn and grow fast. You’re expected to play a leader role in no more than two years. Learn to inspire and influence others here. Dasher has a very clear structure of career advancement, and very quickly, it’ll be your call whether to develop your skillset towards a management path or a professional/technical path.</p>
<h2><strong>You &amp; Dasher</strong></h2>
<p>We would rather describe ourselves as a football team instead of a “family”. It is never our intention to make everyone stay together forever until their retirement. Instead, we emphasize on the values created and journey we went through together in achieving our mutual goals.</p>
<p>Dasher nurtures you with support, resources and opportunities. You achieve personal growth via precious experience and knowledge while staying with us. When you level up, Dasher levels up too. Your success directly impacts where we go next.</p>
<p>When you're ready to move on and take on your next adventure beyond Dasher, we'll celebrate it — like a solid transfer to your next club. Your time with us might just be one chapter in your career, but we'll make sure it's one that's worth remembering.</p>

This job is a Front Desk Officer at Dasher, where you&#x27;ll greet customers, assist with warranty claims, and handle parcel management. You might like this job because of our innovative culture that champions creativity and growth in a supportive team!

Kerja ini adalah sebagai Pegawai Meja Depan yang menyambut pelanggan dan membantu mereka dengan tuntutan waranti. Anda mungkin berminat dengan kerja ini kerana ia menawarkan persekitaran kerja yang inovatif dan peluang untuk perkembangan kerjaya. Anda juga akan terlibat dalam pasukan sokongan teknikal yang memastikan sentuhan manusia dalam perkhidmatan selepas jualan.

Verbal Communication Skills

Greeting Customers

Why Choose Us?
Innovative Work Culture: We're not your average call center. Embrace a work environment that values creativity, growth, and collaboration.
Work Smart: Move beyond robotic complaint handling. We believe in working smart, implementing feedback, and fostering continuous improvement.
Human Touch Technical Support: Be part of a top-notch technical support team that adds a human touch to after-sales service.
Job Summary:
The Front Desk Officer will be responsible for handling walk-in...

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