Job Description

Job description

Job Descriptions:

• Attend to customer’s general inquiries, complaints, reviews and feedback through calls, and emails
• Respond to customer queries in a timely and accurate manner
• Update our internal database with feedback and information regarding discussions with customers
• Gather customer feedback and share it with your teammates/team leaders

Job Requirements

Requirements:

• Minimum Diploma
• At least 6 months - 1 year of experience in Customer Service/ Contact Centre field
• Fresh graduates with Diploma and Degree are encouraged to apply as training will be provided
• Strong command of English in both verbal and written communication skills.
• Proficient in speaking in Mandarin will be an added advantage
• Able to speak and assists both, local and international customers

Job Types: Full-time, Fresh graduate

Pay: RM2,100 - RM2,300. per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Medical claim (outpatient)
• Opportunities for promotion

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Skills