Job Description

• Greet and attend to guests with a positive, friendly, and helpful attitude.
• Take guests’ orders accurately and communicate orders clearly to the relevant team.
• Answer questions about the menu and provide suitable recommendations to guests.
• Recommend additional menu items, beverages, desserts, or promotions where appropriate.
• Serve food and beverages promptly and ensure orders are accurate according to the customer’s order and receipt.
• Stay updated on menu items, promotions, daily specials, and any menu changes.
• Attend to guests throughout their dining experience and ensure their needs are addressed promptly.
• Handle guests’ concerns and complaints professionally and escalate issues to the supervisor or manager when necessary.
• Clear and reset tables promptly and maintain the cleanliness of the dining and service areas.
• Communicate effectively with team members and management to ensure smooth restaurant operations.
• Maintain a neat appearance by wearing the required uniform and adhering to the company dress code.

Job Requirements

• Able to work shifts, weekends, and public holidays. 
• Fresh graduates and entry-level candidates are encouraged to apply. 
• Training will be provided. 
• Passion for the F&B, hospitality, and customer service industry. 
• Friendly, attentive, and customer-oriented. 
• Good communication and interpersonal skills. 
• Able to work well as part of a team. 
• Able to work efficiently in a fast-paced environment. 
• Responsible, punctual, and willing to learn. 
• Able to remain professional during busy periods.

Skills