Job Description

Product Specialist ( Services Account Executive )

The Services Account Executive acts as the focal point and leader for coordinating all infrastructure services, Managed services and engagement activities with customers and partners as required based on the allocated territory and accounts. The selected candidate will work with Dell Account teams (account managers, presales, and specialty sales) and CSG (Client Solutions Group) and ISG (Data Center/ Infrastructure Solutions Group) business units to grow Dell Technologies services business and Dell Technologies business.

Dell Technologies’ global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products. Our Product Specialists get to know a limited number of specialized products and services inside and out. As well as selling them directly, we’re called in to identify and support opportunities within particular customer accounts. We are the difference makers.

Join us to do the best work of your career and make a profound social impact as a Product Specialist on our Product and Solutions Sales Specialist Team in Cyberjaya .

What you’ll achieve
As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s products and services.

You will:

• Define and execute on Services Strategy. Excel as Individual Contributor to drive the sales business. Engagement with all internal and external stakeholders. Engage in complex engagement and manage complex customer situations

• Strong sales, pipeline, engagement cadence and Sales hygiene of the highest levels.Engage closely with the various Business Units. Exceed the business targets on a regular basis with business linearity

• Engages in looking for resources, solutions and partnership in a bid to grow the business. Has industry and partner relationships and leverage these to grow the business. Regular speaker in public conferences and events

• Leads the weekly reviews in the country and at the region level and represents services in all local country leadership meetings.

• Will require some travelling (estimated to be <20%). This is a Quota Carrying Sales Position (Individual Contributor).

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 8 -10years of related experience in a relationship selling role with good knowledge of technical products, vendors and families of technologies. Good knowledge of product configurations. Strong oral and written communication skills with customers, support personnel and executives

• Modern workforce solutions based on Microsoft and other similar OEM partners.Good exposure of Cyber Security and Business resilience solutions. Prior technical experience in delivery or presales is an added advantage.

• The candidate is skilled at working in virtual teams and influencing others to implement specific strategies.Be a self-driven and motivated individual to drive the business. Is a team player, builds relations and has a commitment to quality.

• Possess strong communication, selling, customer relations and negotiating skills as well as good time management and personal organization.

• Must have complete understanding of services delivery life cycle, sales, and financial skills highly desired.·Experience in pursuit, close & successful execution of large, complex wins is a competitive advantage

Desirable Requirements

• Degree in Computer Science, Engineering or Business plus a minimum of 10 years of project management or pre-sales experience; or an equivalent combination of education and related experience. Prior experience is critical with strong services business management background

• Strong experience and expertise in selling infrastructure solutions and services centered on Microsoft, VMware, RedHat, Nutanix solutions, MultiCloud solutions like Private/Hybrid/Multi Cloud, Data Center consolidation, Gen AI and AI Infrastructure, Disaster Recovery and Data management

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 12 December 2025

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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