Job Description

Title: Service Line (based in KL) – Associate, Analyst, Consultant

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Ensure all expense claims are thoroughly reviewed for compliance with SEA policies, maintaining high standards of quality and accuracy.
• Stay fluent in SEA policies and apply them consistently to ensure firm-wide compliance, addressing any non-compliant claims with timely recoupment from employees.
• Maintain a 48-hour response time to all queries, ensuring efficient communication with stakeholders.
• Complete all mandatory training programs, contributing to continuous personal and team growth.
• Actively participate in initiatives aimed at improving processes, bringing fresh ideas for optimization.
• Engage in team and service line events, fostering a positive work culture and strengthening teamwork.
• Utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) to support your work, with advanced proficiency being an advantage.
• Understand and contribute to the achievement of SLAs and KPIs, supporting the team’s success and performance targets.
• Work effectively with virtual teams, resolving issues and delivering excellent customer service.
• Share information, assist colleagues, and collaborate to ensure the team meets its objectives.
• Keep track of daily statistics and assist with month-end reporting as required, ensuring accuracy and timely completion.
• Liaise with business units to address non-compliant claims, providing clear guidance and ensuring smooth resolution.
• Determine when escalation of non-compliant claims is necessary and work closely with the Expense Compliance Assistant Manager to resolve complex issues.
• Coordinate with payroll and accounts payable to ensure payments are processed accurately and on time.
• Provide constructive feedback to improve communication between the business and the Payables/Attest Assistant Manager, recommending policy adjustments or clarifications where needed.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analyst cross our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements

• Degree with 1-5 years of experience in any finance operations role.
• Fluent in English, with strong written and verbal communication skills.
• Exceptional analytical skills, with a keen eye for detail and a high degree of accuracy.
• Advanced Excel skills and strong overall computer literacy.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

Job Requirements