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DRSC Asia Pacific CoE: Value Architect - Manager / Senior Manager

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This job is about crafting complete solutions for clients, blending technology and processes. You might like this job because you’ll work closely with clients, tackle challenges, and help boost their business with cutting-edge tools and best practices.

Undisclosed

Kuala Lumpur, MY +1 more…, Kuala Lumpur

Job Description

  • Designing end-to-end solutions that address client business requirements, integrating technology, process, and people dimensions.
  • Collaborating with clients to understand their needs, challenges, and objectives, and translating these into actionable solution architectures.
  • Leveraging a strong understanding of BPO technologies and platforms—including CRM, ERP systems, workflow management, and automation tools.
  • Assessing and optimizing solution costs to ensure value creation for both the client and Deloitte.
  • Evaluating solution options, developing productivity roadmaps, and recommending preferred approaches to stakeholders.
  • Creating and maintaining solution architecture documentation, including design standards and digital intervention frameworks.
  • Reviewing existing solutions to identify improvement opportunities and ensure alignment with evolving client needs.
  • Setting architectural standards and best practices to guide solution development across teams.
  • Partnering with cross-functional solution architects and development teams to promote consistency and best practice adoption.
  • Contributing to the growth of Deloitte’s technology-enabled Operate offerings by working with a high-performing, collaborative team.
  • Ensuring all proposed solutions meet required quality, security, and compliance standards.

  • Job Requirements


    Company Benefits

    Comprehensive Insurance Coverage

    Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

    Professional Development Support

    The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

    Flexible Working Arrangements

    Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

    Employee Well-being Programs

    Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.


    Additional Info

    Company Activity

    Last active - few hours ago

    Job Specialisation


    Company Profile

    Deloitte Regional Services Center Sdn. Bhd.-logo-image

    Deloitte Regional Services Center Sdn. Bhd.

    Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...