DRSC Assurance - GRC, Application Management System (AMS) - Consultant / Senior Consultant

Deloitte Regional Services Center Sdn. Bhd.

AI-generated summary

Provide L1/L2 GRC support: triage incidents, apply configs, deliver small changes, monitor integrations, meet AMS SLAs.
Join a regional services center supporting Archer and ServiceNow IRM.
Build GRC expertise and own impact on risk tooling!

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Full-Time

Job Description

Provide L1/L2 application support for GRC platforms (e.g., Archer GRC / ServiceNow IRM), including incident management, problem resolution, and service requests.

Perform configuration changes such as workflows, questionnaires, fields, access roles, calculations, and basic risk logic.

Support minor enhancements and change requests based on approved requirements.

Monitor system health, scheduled jobs, data quality, and integrations; coordinate fixes with technical teams.

Follow defined AMS SLAs, KPIs, and escalation procedures.

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

General IT

IT Project Management

Key Account / Relationship Management

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...