DRSC SR&T: Forensic & Financial Crime Operate, Manager

Deloitte Regional Services Center Sdn. Bhd.

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This job is managing daily operations in financial crime projects. You might like this job because you’ll ensure quality service, monitor workflows, and lead improvement efforts to make processes more efficient.

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Full-Time

1 week ago

Job Description

Oversee daily operations across Financial Crime Operate projects.

Ensure delivery of services in accordance with agreed SLAs, KPIs, turnaround times, and quality benchmarks.

Monitor workflow pipelines, manage volumes, and ensure timely case handling and escalations.

Identify process inefficiencies and drive continuous improvement initiatives.

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Financial Services & Banking

HR Operations (Payroll, Admin, Office Management)

IT Project Management

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...

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