SEA - Executive/ Senior Executive, Strategic Client Program

Deloitte Regional Services Center Sdn. Bhd.

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This job is about ensuring clients are happy by managing surveys and analyzing their feedback. You might like this job because it involves strategic thinking, teamwork, and the chance to make a real difference in client experiences!

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Full-Time

Job Description

Manage the client satisfaction survey program including feedback analysis and follow-up to deliver quality client experience

Support client data requests including opportunities and sales pipeline to generate insights for internal clients and management reporting

Support strategic account activities and manage the follow-up to maximise return on investment

Conduct research and/or develop client presentation and materials on an adhoc basis

Other client-related projects

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - 1 week ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Business Development

IT Project Management

Key Account / Relationship Management

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...