T&L: Quality & Risk Management - Director

Deloitte Regional Services Center Sdn. Bhd.

AI-generated summary

Drive SEA quality & risk: implement fixes, redesign workflows and assess risk.
Join a purpose-driven firm that empowers leaders to make impact across SEA.
Lead SEA projects, coach offshore teams, shape standards and drive adoption!

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Full-Time

Job Description

Assist the SEA T&L Risk Leader in executing quality and risk key priorities and strategy, and deliver high-impact initiatives and special projects from concept to rollout.

Redesign processes by diagnosing pain points, testing improvements, and supporting adoption through effective change management.

Improve the standards, tools and workflows used by leaders and teams to manage quality and risk across technology and operations engagements, including risk assessment on technology that is internally or externally developed or acquired.

Monitor and track progress against the annual quality and risk programme and provide concise, decision-ready updates to relevant stakeholders.

Clear certain client and engagement acceptance-related approvals, including conflict checks and background check approvals for potential clients and engagements across Southeast Asia.

Work with the Legal Team and client-facing teams to review and clear approvals for certain deviations from terms and conditions in service contracts, NDAs, RFPs, procurement documents and other related materials.

Provide consultation on escalated client and engagement risk issues, including incident and brand event handling.

Assist with internal and external professional standard and regulatory inspections across Southeast Asia.

Supervise, coach and coordinate work with offshore or remote T&L QRM team members across Southeast Asia by setting clear priorities, reviewing output and ensuring on-time delivery.

Perform other tasks as required to support the T&L quality and risk programme

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - few minutes ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Financial Services & Banking

HR Strategy / L&D / Performance Management

IT Project Management

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...