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T&T Senior Consultant - ETP As A Service/Operate (IT Functional Techno - CRM) - MY (Penang)

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This job is for a Senior Consultant in Penang, focusing on tech solutions and project management. You might like this job because you’ll collaborate with teams to improve systems, troubleshoot tech issues, and help businesses run smoothly.

Undisclosed

Penang, MY, Kuala Lumpur

Job Description

  • Business Engagement & Project Management
    • Collaborate with end-users to gather requirements, define project scope, prioritize tasks, conduct user acceptance testing (UAT), and deliver training.
    • Serve as a liaison between business stakeholders (Sales Operations and Finance) and IT project teams.
    • Facilitate sessions for business/functional requirements gathering, solution design, integration planning, and approvals.
    • Provide support during month-end and quarter-end processes
  • Technical Expertise & Support
    • Translate business and functional requirements into technical solutions for development teams.
    • Validate that technical implementations align with business needs.
    • Support system enhancements, process improvements, testing, and implementation activities.
    • Troubleshoot and resolve application issues; implement configuration changes and fixes.
    • Analyze and resolve data or process-related issues, including manual data corrections.
    • Monitor and manage scheduled data loads and ensure data integrity.

  • Job Requirements


    Company Benefits

    Comprehensive Insurance Coverage

    Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

    Professional Development Support

    The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

    Flexible Working Arrangements

    Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

    Employee Well-being Programs

    Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.


    Additional Info

    Company Activity

    Last active - few days ago


    Company Profile

    Deloitte Regional Services Center Sdn. Bhd.-logo-image

    Deloitte Regional Services Center Sdn. Bhd.

    Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...