T&T Senior Consultant - Innovation & Cloud Development Centre (Site Reliability Engineer) - MY

Deloitte Regional Services Center Sdn. Bhd.

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This job is about ensuring apps run smoothly and efficiently. You might like this job because you get to design resilient systems, troubleshoot issues, and enhance automation, making a real impact on how services perform every day!

Undisclosed

Kuala Lumpur, MY +1 more…, Kuala Lumpur

Full-Time

Job Description

Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.

Design and implement resilient system architectures that support high availability and scalability.

Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.

Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.

Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.

Collaborate with development and operations teams to establish best practices in system reliability and incident management.

Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).

Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.

Identify and troubleshoot performance bottlenecks in applications and infrastructure, providing actionable recommendations for enhancements.

Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

Improve monitoring solutions to proactively identify and mitigate issues before they impact services.

Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.

Participate in on-call rotations and respond to critical incidents as they arise.

Analyze system logs and metrics to identify trends and potential areas for improvement.

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Data Science & Analytics, Software Development & QA / Testing, System & IT Helpdesk / Database Administrator

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...