T&T Senior Manager - Customer Strategy & Design (FSI Program Lead) - MY / SG

Deloitte Regional Services Center Sdn. Bhd.

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This job is a Senior Manager leading digital changes for banks in Malaysia and Singapore. You might like this job because you'll shape banking experiences, manage various projects, and work with tech teams to meet goals and budgets.

Undisclosed

Kuala Lumpur, MY +1 more…, Kuala Lumpur

Full-Time

few days ago

Job Description

Lead large-scale digital transformation programmes for Financial Services clients

Oversee delivery of multi-workstream programmes, ensuring alignment across business, technology, and vendor teams

Manage programmes involving:

Mobile banking and digital banking platforms
Channel modernisation
Customer experience and digital channel transformations

Ensure delivery outcomes meet timeline, budget, scope, and quality objectives

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Financial Services & Banking

IT Project Management

Management Trainee

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...