Job Description

Join our dynamic team at THAI SPA & WELLNESS SDN. BHD. as a full-time Receptionist based in Taman Daya Johor. In this key role, you will be the first point of contact for our valued customers, providing exceptional customer service and administrative support to ensure the smooth running of our wellness centre.

What you'll be doing

1. Greeting and welcoming customers in a warm and friendly manner
2. Handling incoming calls, emails and inquiries in a professional and efficient manner
3. Scheduling and managing appointments and reservations
4. Providing information about our services, packages and promotions
5. Assisting with various administrative tasks, such as filing, data entry and inventory management
6. Ensuring the reception area is well-presented and maintained
7. Offering excellent customer service and resolving any customer queries or concerns

What we offer

At THAI SPA & WELLNESS SDN. BHD., we are committed to providing a supportive, inclusive and rewarding work environment. In addition to a competitive salary, you'll enjoy a range of benefits, including:

1. Opportunities for professional development and career advancement
2. Discounted access to our premium spa and wellness services
3. A collaborative and friendly team culture
4. Flexible working arrangements to support work-life balance

Job Requirements

What we're looking for

1. Previous experience as a Receptionist or in a customer service role
2. Excellent communication and interpersonal skills, with a friendly and professional manner
3. Strong organisational and multitasking abilities
4. Proficient in using computer systems and various office software
5. Attention to detail and a commitment to providing a high level of customer service
6. Flexible and adaptable, with the ability to work in a fast-paced environment
7. A passion for the wellness industry and a desire to contribute to the success of our business

Skills